Dailymotion is hiring a
Junior Customer Success Manager, Italian Republic
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Junior Customer Success Manager closed
🏢 Dailymotion
💵 ~$72k-$94k
📍Italian Republic
Summary
Dailymotion is seeking a Customer Success Manager for their Customer Success & Account Management team. The role involves handling client inquiries, identifying opportunities, expanding relationships, analyzing campaign performances, and collaborating with teams. The ideal candidate has at least 1 year of experience in adtech, media agency or saleshouse, fluency in English and Italian, strong analytical skills, problem-solving abilities, and the ability to work independently as well as part of a team.
Requirements
- At least 1 year of experience in adtech, media agency or saleshouse on a similar position
- Understanding of key notions in programmatic and digital advertising ecosystem
- Excellent organizational, interpersonal, and communication (written and verbal) skills
- Fluent in English and Italian
- Solid computer skills including advanced knowledge of MS Suite
- Ability to handle multiple priorities
- Strong analytical skills
- Problem identifier and problem solver
- Ability to function equally well independently and as part of a team
Responsibilities
- Respond to RFPs and client inquiries working closely with Sales, AdOps and Marketing teams
- Identify opportunities for key accounts and build strong advertising recommendations to meet client needs and objectives
- Expand and develop client relationship (client retention, growth, renewal, and client satisfaction)
- Conduct in-depth analysis of campaign performances and develop actionable insights/recommendations for future campaigns in form of post-campaign reports
- Collaborate with AdOps team to secure campaign delivery
- Collaborate with Sales Marketing team to build strong and effective media and insights solutions
This job is filled or no longer available
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