Smartdesc - charity IT specialists is hiring a
Junior IT Projects Engineer

Summary

Join a dynamic and growing company as a Junior Projects Engineer in the London Office with hybrid working opportunities.

Requirements

• At least 2 years of IT Experience (Desktop Support, Systems Engineering, Systems Administration)
• At least 2 years of IT Experience implementation and support of cloud products: Microsoft 365, SharePoint / OneDrive, Azure, Intune, Conditional Access
• At least 1 year of end-user support/desktop support: Microsoft Windows, Microsoft Office, desktop and mobile device troubleshooting, deployment of home networks
• Knowledge of Microsoft 365 licensing structures
• Strong knowledge of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing Protocols, Switching, and Firewalls

Responsibilities

• Deliver small to medium sized projects for our customers working alongside a project manager as part of a core SMB team
• Lead on the delivery of small and medium sized projects, be the face of projects when required have responsibility for following project processes and documentation
• Be accountable for overall successful outcome of all projects they take lead on and will be expected to gain the trust, respect, and confidence of the customer stakeholders
• Update overall progress on projects / tasks assigned, initiate corrective action where necessary, apply change control and configuration management processes and communicate through an agreed reporting process

Benefits

• Professional development opportunities
• Structured Professional Development Plans
• Access to market leading e-Learning and certifications
• Monthly protected learning time
• Paid-for certifications to support your development