Remote Junior IT Support Engineer
at Blue Cube Services

Summary

Join Blue Cube Services as a remote Junior IT Support Engineer and contribute to the world's leading software platform for digital assets. As a Senior IT Support Engineer, you will provide comprehensive IT support, exercise security best-practices, and maintain employee hardware and software. The ideal candidate has integrity, security awareness, and knowledge of networking and firewalls.

Requirements

• The foremost quality for this position or any position at Blockchain is integrity
• A high degree of security awareness and current knowledge of best practices
• Ability to prioritize, organize and execute quickly and efficiently in a dynamic environment with ever-changing and competing demands
• Basic knowledge of TCP/IP, networking, routing, firewalls
• Superb fire-fighting and problem solving abilities
• Confident, outgoing, and whatever-it-takes attitude
• Previous startup experience and ability to manage multiple projects with varying timelines and levels of priority
• Knowledge and experience of MacOS and GSuites/Workspace administration essential
• Knowledge and experience with Jamf MDM software essential
• Knowledge and experience on Active Directory is a plus

Responsibilities

• Provide comprehensive and timely IT support to all employees
• Exercise security best-practices and monitor and train employees to do the same
• Maintain & provision employees hardware and software for a global taskforce
• Perform on-boarding/off-boarding and re-provisioning procedures
• Support the setup and management of new and existing infrastructure
• Support handling user administration and auditing of all third-party service accounts
• Support employees with out of hours on-call rota

Preferred Qualifications

Previous experience with office moves and building a corporate IT system from the ground up preferred

Benefits

• Competitive compensation, in cryptocurrency
• The opportunity to progress for high performers
• Remote working