HICX is hiring a
Junior Solution Consultant

Summary

HICX is seeking a Functional Consultant to shape customer experience and drive the success of their Supplier Management Platform. The role involves implementing solutions, leading teams during implementation, staying informed about industry trends, and providing post-sales support. Requirements include 2+ years' professional experience in software implementations, 2+ years' domain experience with procurement software, strong understanding and hands-on experience with SaaS products, excellent client-facing and internal communication skills, outstanding organizational skills, strong practical experience with Microsoft Office, and strong written and verbal communication skills. Preferred requirements include experience delivering the build of SaaS products aligned to customer requirements and business processes, understanding of the principles of scripting languages, SQL, APIs and data models, and experience working in an environment with software development and web technologies.

Requirements

• 2+ years’ professional experience working as a team member of software implementations
• 2+ years’ domain experience with procurement software such as Supplier Information Management or P2P (Coupa, Ariba, Basware, Ivalua etc.)

Responsibilities

• Serve as a subject matter expert on our platform, staying up-to-date with the latest features and enhancements
• Provide solutions to configure, customize and integrate with our products
• Implement configuration and execute testing, support the customer during User Acceptance Testing
• Demonstrate excellent customer facing skills, meeting with customers both in-person and virtually to drive out elements of detailed design and advise on transforming business practices in accordance with software design
• Lead teams during the implementation process, ensuring successful implementation and user onboarding
• Stay informed about industry trends and best practices in supplier management and contribute to thought leadership initiatives
• Provide post-sales support, addressing any technical questions or issues that arise during and after implementation
• Provide overall leadership for the solution scope of customer projects and be able to work with minimal supervision, reporting to the project manager taking guidance from the Solution Architect
• Work with project managers to serve as the subject matter expert on implementation requirements and relevant technical information
• Identify technical challenges and provide recommendations for improvement, focusing on customer satisfaction and efficiency

Preferred Qualifications

Desirable to have 2+ years’ experience with procurement/supply chain processes and data in ERPs and other systems (SAP, Oracle, JDE, PeopleSoft, etc.)

Benefits

• Work from anywhere in Romania - we are a fully remote company
• Flexible PTO - We offer 25 days of paid holiday per year + 3 Public Holidays
• Connect and socialize with the team during our company socials and off-site events
• We celebrate special occasions with you - like your birthday! Additional PTO for all employees during their birthdays
• Receive Competitive Pay - Our team makes sure to provide a highly competitive rate based on your skills and location
• Work with a diverse, international team
• Tons of amazing career opportunities in a fast-growing in-demand industry