360Learning is hiring a
Key Account Manager

Summary

Join 360Learning as a Key Account Manager (KAM) to drive the growth of our business by managing a portfolio of approximately 100 accounts. This role is predominantly sales-focused, with 80% of your efforts dedicated to expanding your portfolio and driving growth.

Responsibilities

• Become a Trello expert and get familiar with our product
• Learn to navigate Convexity , our working environment
• Meet the different teams at 360Learning
• Finalize your onboarding
• Take full ownership of your portfolio of customers
• Map accounts and define an account growth strategy, prioritize your portfolio (tiering)
• Work closely with our Client Success Partners to gather relevant information about our existing clients, in order to generate upselling
• Prepare account reviews with our clients in order to identify areas of development
• Conduct presentations and demonstrations of 360Learning
• Complete the handover of your portfolio and close 30-50 K€ of new ARR in your first quarter (depending on start date)
• Ensure accurate reporting of the activity with your coach to optimize the forecast
• Be proactive in order to improve business processes
• Write complex business proposals and conduct business negotiations
• Close 65-85 K€ of new ARR in your second quarter (depending on start date)
• Prepare, anticipate and ensure the renewal of clients’ contracts
• Define action plans to generate upsells
• Manage the entire business relationship with the clients
• Exceed your targets and be on track to reach the yearly target