Jobber is hiring a
Manager, Key Account Management, Remote - United States

Summary

Jobber is seeking a Manager, Key Account Management to join their Sales department. The role involves leading the Key Account Management team, focusing on increasing payments volume, driving customer engagement and retention, and garnering key customer insights. Jobber offers a total compensation package, dedicated coaching and development, support for breaks, parental leave top-ups, and is committed to fostering an inclusive work environment.

Requirements

• 5+ years of payments sales experience to SMBs and/or sales management or team-lead experience
• Demonstrated experience in sales management or team-lead experience
• Extensive experience working as a sales consultant/executive/account manager in a high volume, short cycle, B2B environment

Responsibilities

• Increasing payments volume by changing customer behaviour and cross selling additional Jobber products
• Driving customer engagement and retention through relationship building and trust leading to improved customer experiences and workflows
• Garnering key customers and product insights used to solve pain points and inform other parts of the business

Benefits

• Total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options
• Dedicated Coaching and Development function, including Development Coaches, to help build the career you want and hit the goals you set, while ensuring you’re reaching your fullest potential
• Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family