Goodlord is hiring a
Key Accounts Manager

Summary

Join Goodlord as a key player in revolutionizing the renting experience. Manage high-value accounts, drive growth through strategic upselling, and build lasting relationships. This role requires a candidate with a proven track record, strong organizational skills, commercial acumen, adaptability, and resilience.

Requirements

• Demonstrate a history of meeting and exceeding targets and KPIs related to customer growth, retention, and upselling in previous roles
• Exhibit strong organizational skills with the ability to prioritise effectively, manage multiple accounts, and meet deadlines while achieving growth objectives
• Show a strong commercial mindset with experience in consultative selling, upselling, and driving feature adoption
• Handle interactions with high-level decision-makers and busy salespeople with confidence and flexibility, tailoring your approach to different personalities and schedules

Responsibilities

• Manage Goodlord’s largest accounts and drive growth through strategic upselling and retention initiatives
• Take ownership of a portfolio of Goodlord’s largest and most strategic accounts, focusing on maximising growth opportunities and delivering exceptional value to our clients

Benefits

• Growth opportunities and professional development
• Bi-weekly coaching for mental health support
• Unlimited holiday and flexible time off (subject to passing probation & fair usage policies)
• Generous 3 months of fully-paid time off for new arrivals