Garner Health is hiring a
Lead Account Manager

Summary

The job is for a Lead Account Manager at Garner Health, a rapidly growing startup focused on transforming healthcare. The role involves managing relationships with large-market clients and brokers, strategic account planning, project management, data analysis, collaboration with various teams, tracking KPIs, and regular communication with clients. The position is fully remote and offers a base salary between $100,000 - $120,000 annually, bonus eligibility, equity incentives, and competitive benefits.

Requirements

• 5-10 years of account management experience in employer health benefits with experience working with large-market and/or Enterprise clients
• An understanding of health insurance, plan design and cost containment strategies

Responsibilities

• Own specific book of business of client and broker relationships, including relationships, strategy, renewals and upsells
• Design and execute QBRs, utilize data to craft strong value stories to deliver on client goals and expectations
• Execute project management plans for new client onboarding and adoption of new product features or solutions
• Collaborate with product, sales, and member services teams to ensure that Garner’s enrollment and engagement goals are met
• Track client success KPIs, escalate areas of concern and mitigate risks through development and execution of action plans
• Communicate regularly with economic buyers and members to understand ongoing needs
• Develop client reports, meeting materials, and workshops as needed

Benefits

• Base salary range: $100,000 - $120,000 annually
• Bonus eligible
• Equity incentive and competitive benefits plans