HoYoverse is hiring a
Lead Community Manager

Summary

The job is for a Lead Community Manager for Europe at HoYoverse. The role involves shaping community engagement for global gaming initiatives, developing a player-first strategy, managing regional social media content, collaborating with cross-functional teams, establishing feedback mechanisms, building and managing a team, and more.

Requirements

• 7+ years’ experience in community management, publishing, or social media marketing for large-scale global gaming communities
• Broad general knowledge of different regional community cultures across Europe
• Familiar with the mechanics, algorithms and user attributes of mainstream social media landscape
• Rich vendor communication and stakeholder management experience
• Deep understanding of game mechanics and the needs of the development team
• Understanding of copywriting requirements and accurate vocabulary usage
• Vast experience in content management platform CMS, webpage production, SEO and event operations
• Proven experience as a leader of change

Responsibilities

• Develop a player-first community strategy
• Own and drive the game’s short and long-term community strategy
• Manage regional social media content scheduling specifications
• Collaborate across regions to develop efficient workflows
• Work with community project and creator teams
• Develop social media platforms
• Establish effective feedback mechanisms
• Build and expand community knowledge base
• Manage multi-person team across different countries

Preferred Qualifications

• Fluent in English, additional European language ability a plus
• Love and understanding of anime and manga culture in Europe region a plus
• Familiarity with HoYoverse IPs, particularly Genshin Impact and Honkai: Star Rail a plus