Remote Community Manager

Summary

Join our team as a Community Manager to build, manage, and nurture the OLIPOP community across various social media platforms.

Requirements

• 3+ years of experience in marketing, specifically, within the organic social media + community management space
• A love for social media marketing and community engagement
• A passion for building community and fostering meaningful connections and conversations with consumers and/or potential customers
• Experience in collaborating with other brands and influencers
• Experience utilizing Social Media Management Platforms (Dash Hudson, Sprout preferred)
• Experience in reporting, data, performance metrics, and creative problem-solving, with the ultimate objective of driving business goals forward
• Proven success managing campaign engagement and strategic analysis of content performance with brand lovers across multiple social platforms
• Track record of evolving brands’ online community presence
• Ability to lead and present concepts and recommendations
• Must be a self-starter and highly motivated
• Must be in the know of social media trends
• Must be able to work in a fast-paced, startup environment and be a team player

Responsibilities

• Build, manage, foster, and grow our online community across various social platforms
• Help ideate, generate, and collect user-generated content (UGC) in partnership with the social and influencer teams for usable brand-facing content
• Establish an OLIPOP presence “in the social media wild” to build brand awareness and engagement, conducting outreach on various posts across diverse social platforms
• Establish and execute a strategic approach and recommendations behind community samping and seeding programs, leveraging budget to do so
• Keep a pulse on the competitor landscape, making strategic recommendations
• Head up any organic social brand collaborations and giveaways/contests, conducting general outreach, planning, and execution
• Create analytical weekly, monthly, quarterly, and EOY performance reports, leading recommendations for future actions, conversations, goals, and content
• Help support the Content Manager, assisting with the organic social content calendar, having a pulse on what’s going live, when, where, etc
• Work in partnership with various cross-functional partners, including, but not limited to, PR, organic social, media, eComm, partnership, brand, consumer success, influencer, and external agencies as needed
• Other responsibilities as required