Lead Consultant

Summary

Join Veeva Systems, a leading life sciences industry cloud company, as a Lead Consultant. This remote, full-time position involves leading a team in developing and executing strategic enhancement roadmaps for customer Veeva Vault products. You will oversee agile release methodologies, manage operations across customer teams, and build relationships with key clients. The role requires 5+ years of IT project management experience and a proven track record of leading implementations. Veeva offers competitive compensation, benefits including medical, dental, vision, and flexible PTO, and a supportive work environment.

Requirements

• 5+ years of experience in IT Project Management, Support, Consulting, or Product Management
• Proven track record leading implementation and/or IT operations as a consultant, business analyst, or IT lead and/or business sponsor
• Proven ability to work both independently and in teams in a dynamic, fast-moving environment
• Good understanding of SaaS and GxP principles
• Ability to quickly understand business requirements and design creative solutions
• Excellent verbal and written communication skills
• Bachelor’s degree or equivalent relevant experience

Responsibilities

• Lead IT Operations at our customers for Veeva’s R&D SaaS solutions
• Function as a Primary customer liaison managing communication between implementation teams, customer stakeholders, and 3rd parties
• Oversee customer release management programs including resource planning, release tracking, and forecasting
• Analyze customer requirements and new product features to develop customer adoption and enhancement roadmaps
• Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic success and continuous improvement of the customer

Preferred Qualifications

• Experience in the Lifesciences Quality, Clinical, Regulatory, or Drug Safety spaces
• Experience with Data or Content Management applications
• Direct experience with systems such as Veeva Vault, Documentum, D2, OpenText, SharePoint, FirstDoc, FirstPoint, NextDocs, CARA, MasterControl, TrackWise QMS, BioClinica, IMPACT, Siebel CTMS, Wingspan eTMF, InForm EDC, RAVE, docuBridge, Global Register, goBalto
• PMP certification

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program