Softrams is hiring a
Lead DevOps Engineer

Summary

Softrams is looking for a Lead DevOps Engineer with strong AWS, Terraform, Linux/Windows, and Kubernetes experience to join their remote team supporting mission-critical health IT solutions. The candidate must have previous leadership experience and be able to obtain a U.S. Federal Position of Trust clearance.

Responsibilities

• Use our company’s cloud-based performance management software updates function to get weekly, bi-weekly, semi-monthly, or monthly updates from each direct report
• Manage Team availability on your program
• Enforce the Cloud Practice SOP (standard operating procedures)
• Be the example by modeling what you want from your Staff
• Work Jira tickets; at least 75% of your job is to be technically hands-on
• Help your staff grow; pick someone on the team to mentor and assign staff to mentor other staff
• Be available for all customer calls
• Follow up throughout the day and week with your staff to make sure everything is going well, and tasks are getting completed in a timely manner, address injections as they arise
• Make sure all work has a Jira ticket assigned to it
• Make sure all work you and your staff does is well documented, and PRs/Commits are attached to Jira tickets
• Uphold the Customer SLA, remember as people managers we are responsible for the work and performance of those who report to us
• Respond to emails and slack messages quickly, if you're in a meeting, have slack represent that and check your messages as soon as it's over
• Have a reoccurring productive and meaningful standup, record it, make sure everyone attends
• Report performance issues to the practice leadership as soon as they happen
• Make sure all staff are on any all hands calls
• Report all good news and wins back to the practice
• Report program issues, failures immediately to practice leadership
• Contribute and help other teams and encourage your staff to do the same
• Share your work with the practice
• Help grow and mature the practice