Lead Field Service Representative

Summary

Join Veolia Water Tech as a Field Service Representative and provide operations and maintenance expertise on water treatment systems. This crucial role ensures optimal performance of technologies like media filtration and reverse osmosis. Responsibilities include troubleshooting, maintenance, analytical testing, and meeting customer needs and contract specifications. As a Lead FSR, you will mentor other representatives and manage site metrics. The position requires strong mechanical and problem-solving skills, along with experience in water treatment equipment maintenance. Veolia offers competitive compensation and benefits, including medical, dental, vision, life insurance, paid time off, parental leave, a 401(k) plan, and more.

Requirements

• Demonstrated ability to work independently and remotely with project teams
• Provide customers with informal training around operation and maintenance of their system
• Strong oral and written communication skills
• Ability to meet all customer site requirements
• High School Diploma / GED / Home School Certification OR international equivalent 2+ years’ experience of service/maintenance or equivalent in an industrial environment
• Valid Driver’s License

Responsibilities

• Conduct maintenance and calibration activities
• Consult with customer management and operation teams
• Ensure contract compliance of volume and quality specifications
• Operate, monitor, and optimize equipment performance
• Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
• Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
• Monitor and maintain chemical injection systems
• Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements
• Review customer plant installations and compare against WTS reference drawings (P&IDs, electrical schematics, general arrangement, etc.)
• Other duties as assigned

Preferred Qualifications

• Experience in water treatment equipment maintenance is preferred
• Strong mechanical and problem-solving skills
• Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation

Benefits

• Medical, Dental, & Vision Insurance Starting Day 1!
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan - 3% default contribution plus matching!
• Flexible Spending & Health Saving Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement