Lead People Partner

Summary

Join Tide as a Lead People Partner and act as a strategic advisor to the SVP Member Operations for the UK & Europe and their leadership team. You will coach the People Partnering team, ensure compliance with labor laws, handle complex employee relations issues, use data-driven insights, and partner with leaders to improve employee engagement. Develop talent development and retention plans, advise on organizational design and succession planning, and influence change management. Serve as a DEI ambassador and uphold Tide's values. This role requires progressive HR experience, leadership of HR for a customer operations client group, understanding of global HR practices, strong client focus, business acumen, and exceptional communication skills.

Requirements

• Progressive HR experience, including direct partnership with VPs / SVPs
• Experience leading HR for a customer operations client group
• Good understanding of global HR practices and employment laws, particularly in India and various European countries
• Strong client focus with outstanding judgement, critical thinking and analytical skills
• Strong business acumen and the ability to align HR strategies with business goals
• Exceptional leadership, communication, and interpersonal skills
• Demonstrated ability to drive change at pace and foster a positive organisational culture

Responsibilities

• Act as a strategic partner and advisor to the SVP Member Operations for Tide’s UK & Europe and their leadership team, providing expert guidance on organisational design, workforce planning, performance management, and employee relations
• Coach our People Partnering team for Member Operations for the UK/ Europe market, fostering their professional growth through knowledge sharing, best practices, and by cultivating a culture of collaboration, high performance, and continuous improvement
• Ensure compliance with local labour laws, managing cross-border transfers, and adapting HR policies and programs to fit local cultural contexts
• Handle complex employee relations issues for your region and business units, including sensitive matters that may have a significant impact on the business
• Use data to support everyday people partnering decisions and present data insights to senior stakeholders
• Partner with leaders and managers to improve employee engagement and satisfaction including analysing survey results and implementing action plans to address areas of concern
• Develop plans for talent development and retention through workforce planning, performance management, and career development
• Advise leaders on the organisational design and succession planning for their teams
• Influence change management by equipping leaders with effective people management tools
• Serve as an ambassador for all DEI initiatives ensuring diversity and inclusion are at the forefront of all discussions, especially those related to performance, engagement, retention, career development
• Uphold and promote the values of Tide in all interactions and decisions

Benefits

• Self & Family Health Insurance
• Term & Life Insurance
• OPD Benefits
• Mental wellbeing through Plumm
• Learning & Development Budget
• WFH Setup allowance
• 15 days of Privilege leaves
• 12 days of Casual leaves
• 12 days of Sick leaves
• 3 paid days off for volunteering or L&D activities
• Stock Options