Lead Product Designer

Summary

Join OpenTable as a Lead Product Designer and lead strategic design initiatives empowering restaurateurs. Drive the evolution of tools for restaurant customer engagement, championing product concepts balancing customer needs and business goals. Become a deep expert in restaurant workflows through user research, collaborating with a dedicated team to deliver exceptional experiences. Mentor other designers and leverage your expertise in web and mobile design to shape product visions from conception to execution. This remote role (initially) offers a competitive salary and benefits package, including health insurance, retirement benefits, paid time off, and parental leave.

Requirements

• You are a systems thinker with a passion for solving complex design challenges at scale
• You have extensive experience designing for web and mobile platforms and an exceptional portfolio that showcases a breadth of product design leadership
• Minimum of 7 years of professional experience in product design, with at least 2 years in a lead or senior capacity
• Expertise in designing for B2B experiences or a proven track record of solving for highly complex workflows
• Very strong interaction design and usability skills, with a deep understanding of user behavior
• Exceptional visual design and craft that elevate product experiences
• Demonstrated experience leading strategic product visions from conception to execution
• Highly organized with an ability to manage multiple priorities in a fast-paced environment
• Expertise in leveraging and contributing to established design systems to ensure consistency, efficiency, and scalability across multiple products
• Experience integrating and leveraging qualitative and quantitative user research data (e.g., A/B testing results, usability study findings, analytics) to directly inform and validate design decisions
• Incorporated AI into workflows to improve and speed up design process and outcomes
• Extensive experience building collaborative relationships with product managers and engineers in an agile environment
• Effective communicator with the ability to manage diverse stakeholders and clearly articulate design decisions and rationale
• Experience identifying areas for process improvement and a history of implementing solutions to enhance team efficiency and effectiveness
• Demonstrated experience mentoring junior designers, fostering their growth and development

Responsibilities

• Lead strategic design initiatives that empower restaurateurs with new and meaningful ways to connect with their guests
• Drive the evolution of tools that help our restaurant customers engage guests through tailored communications
• Champion product concepts that expertly balance customer needs with critical business goals
• Become a deep expert in restaurant operator workflows by leading impactful user research with restaurant owners and staff
• Collaborate closely with a smart and dedicated team of product designers, product managers, and engineers to deliver experiences that help restaurants provide truly incredible hospitality for their guests
• You'll also play a key role in mentoring other designers on the team

Benefits

• Paid Time Off - 20 days a year
• Birthday/celebration PTO - 1 day
• Annual company week off
• Flexible sick time off
• Paid volunteer time
• Parental Leave Benefits
• Dental & Vision Insurance
• Life & Disability Insurance
• Group RRSP and DPSP
• Major Medical Insurance (dependent care options)
• Health benefits
• Flexible spending account
• Retirement benefits
• Life insurance
• Paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays)
• Parental leave benefits
• Annual bonus
• Equity grant