Lead Product Designer - Growth

Summary

Join Point, a company dedicated to making homeownership more accessible, as a Lead Product Designer. In this role, you will blend product design skills with editorial expertise to create engaging experiences that explain complex financial concepts. You will collaborate with various teams to shape touchpoints across the customer journey, impacting business outcomes and customer trust. The position offers a unique opportunity to simplify financial information and empower customers. This is a remote position with flexible work arrangements. Point offers a comprehensive benefits package including generous health benefits, unlimited paid time off, and fully paid parental leave.

Requirements

• Bachelor’s degree in Communications, Journalism, English, Human Computer Interaction, Design, Psychology, Finance, or a related field
• 5+ years of experience in product design, content design, UX writing, or related roles, ideally within the fintech and/or startup setting
• Proven track record of developing and executing successful product and content design for consumer-facing financial products

Responsibilities

• Design intuitive, conversion-optimized experiences that explain complex financial concepts clearly and persuasively
• Shape how we communicate across product touchpoints—UI, email, help center, video, phone scripts, and beyond
• Own flows end-to-end, collaborating closely with other designers and cross-functional partners
• Drive clarity across the full experience—from information architecture to interaction details to microcopy
• Employ user interviews, A/B testing, and behavioral data to inform and iterate on design and messaging decisions
• Help establish systems and processes that make great communication scalable

Benefits

• Generous health benefits
• We provide medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA)
• Unlimited paid time off
• Recharge with unlimited paid time off and 10 company holidays
• Flexible remote & onsite work
• Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ
• Fully paid parental leave
• Point will true-up wages from state-applicable PFL earnings so that the employee’s total gross pay will be equivalent to 100% of their regular base pay, as well as two weeks of fully paid leave to be available after exhaustion of state PFL
• For employees in states without Paid Family Leave, Point will provide up to 8 weeks of paid parental leave
• In addition, all employees will receive 4 weeks of fully paid transition time. For four weeks after returning from parental leave, and following the use of all other paid leave benefits, you may work part-time, meaning two or three days per week, and receive 100% of regular base pay
• Financial wellness
• We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. Full-time employees have the opportunity to take ownership in the company through equity options
• Extra work/life benefits
• We provide monthly stipends for internet, mobile plans, and a one-time home office reimbursement