Lead Product Designer - Discovery/New Bets

Summary

Join Cleo, a company reimagining financial wellness, as a Product Designer in New Bets Discovery. You will play a pivotal role in shaping the future of Cleo's offerings by designing and validating new product ideas. This is a high-impact role where you will explore new product spaces, lead early-stage concept design, validate through testing, and collaborate cross-functionally. You will craft compelling narratives and build a case for investment in promising concepts. The ideal candidate possesses a creative vision, strategic design mindset, and customer-centric approach. Cleo offers a competitive compensation package, flexibility, and various benefits.

Requirements

• Creative Vision: You’re a big-picture thinker who can imagine and design products that don’t yet exist—but should
• Strategic Design Mindset: You love solving fuzzy problems, identifying opportunities, and designing thoughtful, end-to-end user experiences
• Experimentation-Driven: You’re comfortable with rapid prototyping and low-fidelity testing, and you know how to validate ideas early and often
• Collaborative Energy: You know that the best ideas come from diverse minds working together. You bring people into your process and inspire with your craft
• Customer-Centric: You ground your design decisions in real user needs and are passionate about creating products that genuinely improve lives
• Startup Mentality: You’re comfortable in ambiguity, energized by 0→1 work, and ready to turn vision into scrappy MVPs and prototypes

Responsibilities

• Explore New Product Spaces: Deeply understand user problems, industry trends, and Cleo’s unique strengths to identify whitespace opportunities
• Lead Early-Stage Concept Design: Facilitate ideation sessions, sketch bold product directions, and prototype concepts that redefine what Cleo can offer
• Validate Through Testing: Design and run lean research and testing processes to de-risk assumptions and learn fast from real users
• Collaborate Cross-Functionally: Work closely with product managers, researchers, engineers, analysts, and commercial stakeholders to shape the future of Cleo
• Tell the Story: Craft compelling narratives—visually and verbally—that communicate the value and potential of new ideas to the broader team
• Build the Case: Combine customer insight with strategic thinking and data to advocate for investment in the most promising concepts

Preferred Qualifications

• Experience in consumer-facing fintech or personal finance products
• Background in innovation labs, new venture teams, or early-stage startups
• Strong storytelling, facilitation, and visual communication skills
• Familiarity with product discovery methods, user research, and design strategy

Benefits

• A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles . This role is levelled as PD4
• Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
• A clear progression plan
• Flexibility
• Work where you work best
• Company-wide performance reviews every 6 months
• Generous pay increases for high-performing team members
• Equity top-ups for team members getting promoted
• 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days)
• 6% employer-matched pension in the UK
• Private Medical Insurance via Vitality, dental cover, and life assurance
• Enhanced parental leave
• 1 month paid sabbatical after 4 years at Cleo
• Regular socials and activities, online and in-person
• We'll pay for your OpenAI subscription
• Online mental health support via Spill
• Workplace Nursery Scheme