Lead Product Manager

Summary

Join HopSkipDrive, a technology company focused on safe and equitable transportation solutions, as a Lead Product Manager, Specialty Transportation. You will play a pivotal role in expanding services to accommodate specialized vehicles and care for diverse student needs. This role involves developing a product vision and strategy, collaborating with cross-functional teams, conducting market research, and managing a team of Product Managers. You will be responsible for ensuring a smooth, safe, and compliant experience for riders, CareDrivers, and partners while adhering to regulatory requirements.

Requirements

• 10+ years experience in product management roles, focusing on both customer-facing and B2B applications across mobile and web platforms
• Hands-on experience leading/mentoring other PM's on a team
• Experience working with platforms that prioritize safe, real-time interactions between users, ideally within transportation, logistics, travel or related industries
• Experience mentoring and/or managing other product managers
• Proactive and results-oriented, with the ability to effectively navigate ambiguity, complexity, and interdependencies within projects. Skilled in defining and analyzing metrics to measure product success
• Excellent product sense and a keen eye for creating  usable and elegant user experiences and interfaces
• Strong skills in market and user research and data-driven product analytics
• Strong technical acumen and ability to collaborate effectively with engineers, including writing clear and concise product requirements
• Excellent communication skills, capable of conveying complex information clearly and concisely to both technical and non-technical audiences
• Proven track record of delivering high-impact projects in a fast-paced environment

Responsibilities

• Partner closely with the SVP, Product and Director of Specialty Transportation and other senior leaders to align on business requirements, establish a product strategy and long-term roadmap for your area of focus
• Develop and communicate a clear product vision and strategy for our specialty transportation solutions
• Work collaboratively with Product Design, Engineering, and Data Science to deliver a new web, mobile, and backend features and enhancements
• Ensure that HopSkipDrive delivers a smooth, safe and compliant experience for riders, CareDrivers, and partners while adhering to all regulatory requirements
• Conduct market research and analysis to identify emerging industry trends, evolving customer needs, and competitive landscape
• Regularly collaborate with product and engineering leadership on annual and quarterly roadmapping
• Coordinate user research to surface insights into improving the usability and stability of our speciality transportation experience across all platforms
• Collaborate with other PMs to deliver projects with multiple dependencies across the platform
• Coordinate effectively with internal teams and external partners on GTM strategy and product launches
• Define and monitor key performance indicators (KPIs) for product projects, setting ambitious targets and driving user adoption, enhancing user experience, and optimizing product features to achieve those targets
• Continuously measure and track the specific impact of product initiatives, and leverage data-driven insights and user feedback to enhance product performance
• Manage and mentor 1-3 Product Managers, fostering their professional development and growth

Benefits

• We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity
• In addition, we offer flexible vacation, medical, dental, vision and life insurance, 401(k), FSA, and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential
• HopSkipDrive is proud to operate as a drug-free workplace
• HopSkipDrive is also committed to fair and equitable compensation practices
• The salary range for this role is $160,000 - $195,000
• This position is remote and, as such, compensation will ultimately be in line with the location in which the position is filled
• Final compensation for this role will be determined by several factors such as a candidate’s relevant work experience, skill set, certifications, and specific work location
• The total compensation package for this role also includes equity stock options