Lead Product Manager

Summary

Join SimplePractice as a Lead Product Manager to drive innovation and growth in our new client referrals offering for clinicians. You will define product strategy, build and scale 0-1 products, integrate with partners, grow website traffic and conversion, and transform complex problems into user-friendly solutions. This role requires a strong track record in product strategy, building and scaling products, partner evaluation and integration, and improving website traffic and conversion. You will collaborate with cross-functional teams, including engineering, design, and marketing, to launch and grow new products. The ideal candidate will have 8+ years of experience in product management, experience with provider marketplaces, and a proven ability to launch and grow new products from inception. A competitive benefits package is offered, including medical, dental, vision, life & disability insurance; 401(k) plan with company match; Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays; mental health resources; paid parental leave & Backup Care; tuition reimbursement; and Employee Resource Groups (ERGs).

Requirements

• 8+ years of experience in product management
• Experience working on provider marketplaces
• Ability to translate long-term vision into a coherent strategy for both executive audiences and working partners
• Proven experience launching and growing new product from inception
• Experience evaluating external partner opportunities and collaborating with partner teams to build integrated product solutions
• Comfort with SEO and SEM strategies and experience driving optimizations to increase website traffic and conversion
• Demonstrated experience turning highly complex problems into elegant solutions for users
• Passion for getting deep into the details of a product space/ industry and comfort with handling edge cases and complexity
• Strong analytical and problem-solving skills, with extensive experience using data to inform decisions, measure impact, segment user populations, build business cases, and prioritize initiatives
• Excellent communication and stakeholder management skills with the ability to clearly communicate and present complicated topics to a range of audiences

Responsibilities

• Define and communicate a product strategy that focuses on high-impact initiatives that drive business results while remaining flexible to changing market dynamics
• Conduct customer research and analyze data to uncover underlying pain points and opportunities for improvement
• Apply a combination of qualitative and quantitative research, competitive intelligence, customer segmentation, and product intuition to drive product innovation
• Turn greenfield concepts into reality - scaling from 0 to 1 by rapidly testing, learning, and iterating into product market fit for customers by running experiments
• Evaluate the opportunities possible by working with external partners, and collaborate with partner teams to define and deliver integrated product solutions that expand our reach and value proposition
• Collaborate with our SEO and SEM team to increase website traffic and conversion with a range of technical and user experience optimizations
• Lead and collaborate with cross-functional teams and stakeholders (senior leadership, engineering, design, data science, customer success, finance, other product teams, and marketing)
• Work closely with Product Marketing to drive monetization and go-to-market strategy of new products
• Define and track product metrics to measure the value that we are bringing to customers and the business, using insights to iterate and refine strategies
• Stay informed on industry trends, best practices and technology advancements to inform product decisions
• Lead the full product development lifecycle from conceptualization of ideas through launch
• Mentor and guide junior product managers and team members

Preferred Qualifications

• Familiarity with the healthcare industry, ideally with referral workflows
• Experience using AI and ML to solve user problems
• You thrive in a fast-paced environment

Benefits

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)