Product Operations Lead

Summary

Join Bastion as a Product Operations Lead and own the operational aspects of our stablecoin business and custody wallet solutions. This cross-functional role requires designing end-to-end workflows for various processes, including liquidity management, exchange relationships, and secure custody operations. You will collaborate with product, compliance, and treasury teams to ensure seamless operations and implement automation solutions. The ideal candidate possesses deep cryptocurrency experience and anticipates operational challenges proactively. You will be responsible for maintaining relationships with cryptocurrency exchanges, overseeing fiat movement processes, and developing optimized flows for various cryptocurrency operations. This role demands a detail-oriented mindset combined with strategic thinking.

Requirements

• 5+ years of experience in cryptocurrency operations, preferably with stablecoin products
• Proven track record of designing and implementing operational workflows in fintech or cryptocurrency
• Deep understanding of blockchain technology, cryptocurrency exchanges, and banking rails
• Experience working across product, compliance, and treasury functions in regulated financial environments
• Strong technical aptitude with experience implementing automation and operational tooling
• Excellent project management and cross-functional collaboration skills
• Detail-oriented mindset balanced with strategic thinking capabilities
• Knowledge of regulatory requirements for cryptocurrency operations

Responsibilities

• Design and implement end-to-end operational workflows for cryptocurrency purchases, sales, and transfers
• Implement automation solutions to improve efficiency while maintaining accuracy and compliance
• Collaborate cross-functionally with product, compliance, and finance teams to ensure operational excellence
• Maintain relationships with cryptocurrency exchanges, managing integration requirements and ongoing operations
• Oversee fiat movement processes connected with purchasing and selling activities
• Develop and optimize flows for stable-to-stable conversions and other cryptocurrency operations
• Evaluate blockchain and chain support requirements, ensuring proper execution and utility creation
• Anticipate operational challenges based on industry experience and implement proactive solutions
• Document detailed operational procedures and train team members on processes and best practices
• Monitor operational metrics and KPIs, continuously improving processes to enhance performance
• Design and implement secure operational workflows for custody wallets, including creation, key management, and access controls
• Establish operational standards for different asset types within custody solutions

Preferred Qualifications

• Experience building and leading operations teams
• Background in launching new cryptocurrency products or services