Remote Lead Technical Product Manager

Summary

Join BigCommerce as a Lead Technical Product Manager - Developer Products and play a key role in shaping the company's developer-facing products and technical initiatives. As a member of this team, you will work closely with engineering teams, API strategy group, and other stakeholders to deliver excellent developer experiences. With a strong technical background and experience in technical product management, you will be responsible for gathering inputs from cross-functional stakeholders, defining business outcomes, and leading development teams towards your vision.

Requirements

• Depending on the size and type of teams/companies you’ve worked at in the past, that could translate to anywhere from 5 to 8+ years’ experience in a hands-on technical product management role
• Minimum of 5 years of experience in technical product management
• An expert on the needs of either frontend or backend software developers in ecommerce or a similar context
• Strong technical background with an understanding of software development processes and methodologies
• Proficient in technical competitive analysis, technical feature prioritization, and trade-off analysis
• Strong presentation skills and the ability to communicate complex technical information effectively
• Familiarity with REST and GraphQL APIs in an integration context
• You have worked in SCRUM Agile methodologies and understand the process
• You’re passionate about building next-generation products for the fast-growing ecommerce industry
• You have worked on platform artifacts and understand services, APIs and frameworks
• You have a laser focus on the customer which enables you to have a deep understanding of their pain points and how they use the product
• You use data to inform and defend your decisions
• You’re able to develop a long term plan and then work with the team to break it into smaller chunks, each adding more customer value
• You value market research and, when it comes to the competition, you have your finger on the pulse

Responsibilities

• Become an expert on our customers in the BigCommerce developer community and be able to advocate for their problems and needs
• Gather inputs from cross-functional stakeholders (Marketing, Business Development, Sales, Finance etc)
• Define and communicate business outcomes and performance metrics to key stakeholders throughout the organization
• Enthusiastically lead your teams, consisting of developers, designers, and quality engineers, towards your vision with effective delivery
• Work collaboratively with your teams to break complex projects into small projects, with each iteration adding more customer value
• Prepare comprehensive Epics & Stories for your development teams
• Explain to the development team(s) all details of stories before/over development (organization of explanation process — planning, grooming meetings etc.)
• Work with the Product Design team to design & prototype new features as appropriate
• Validate new functionality with customers before development
• Demo new functionality to the stakeholders, the organization and customers
• Analyze the entire product and propose ways to improve it
• Analyze data to measure the impact of product improvements, and then iterate to constantly optimize performance