Technical Program, Project and Product Management Lead

Summary

Join Bounteous as a Technical Delivery & Program/Product Management Lead and play a key role in delivering complex digital solutions for leading brands. This hybrid role blends responsibilities of a Program Manager, Project Manager, Product Manager, and Technical Consultant, requiring a hands-on leader skilled in strategy, technology, and execution. You will manage full-lifecycle delivery of integration design and technical projects across modern technologies and cloud/data platforms. This executive-facing position reports to the Vice President of Delivery. You will be empowered to shape both the client experience and your professional journey. Bounteous is proud to be an equal opportunity employer and is willing to sponsor eligible candidates for employment visas.

Responsibilities

• Lead cross-functional teams across technical disciplines and geographies to deliver enterprise cloud, data, and digital experience projects
• Manage projects using both Agile/Scrum and traditional Waterfall methodologies, tailoring the approach to client needs
• Create and maintain detailed project plans, budgets, timelines, and resource allocations
• Proactively identify and mitigate project risks, manage issues and dependencies, and ensure transparency of progress via tools such as Jira, Confluence, MS Project, or Smartsheet
• Translate client business goals into well-scoped product requirements and deliverables
• Serve as the client-facing product and delivery lead for Adobe Experience Cloud engagements, guiding discovery, requirements gathering, prioritization, and backlog management
• Write clear, actionable documentation including BRDs, user stories, acceptance criteria, and sprint goals
• Serve as a liaison between client stakeholders, creative teams, engineering, and QA
• Work alongside technical leads to ensure sound architectural decisions, particularly in cloud, data, product engineering and platform (Adobe, Drupal, etc.) digital experience solutions
• Provide input on system design, integrations, and user experience trade-offs
• Facilitate efficient meetings and decision-making forums with internal and external stakeholders
• Drive continuous process improvement and adoption of best practices in delivery methodology
• Foster a collaborative, high-performance environment across internal teams and external partners
• Mentor junior team members and delivery staff to support their career development
• Coordinate efforts with external vendors and technology partners to meet project objectives
• Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
• Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
• Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
• Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Preferred Qualifications

• 12+ years of experience in project/product management consulting roles focused on product engineering, cloud, data, and/or digital platforms and experience technologies
• Proven success leading enterprise-scale technical implementations
• Strong working knowledge of both Agile (Scrum, Kanban) and Waterfall methodologies
• Experience developing executive-facing product roadmaps, writing and managing user stories, sprint plans, project timelines, and documentation in tools like Jira, Confluence, Smartsheet, and MS Office
• Deep understanding of the software development lifecycle, from sales and strategy to delivery
• Exceptional communication, facilitation, and client management skills
• Ability to manage multiple projects or workstreams simultaneously in a fast-paced, matrixed environment
• PMP and/or Scrum Master certification preferred
• Experience working in regulated industries (e.g., financial services, healthcare, industrial) and familiarity with compliance frameworks (PCI, SOX, CAN-SPAM) is a plus
• Experience with Adobe and/or Drupal platforms and related applications and digital marketing solutions is a plus
• Digital agency or consulting background is highly desirable