Lead UX Designer

Summary

Join 3Pillar Global as a Lead UX Designer and lead a team of designers to achieve client goals. You will own the UX effort for client engagements, from planning and execution to design reviews. As a player-coach, you will guide and mentor your team, ensuring project success. You will also collaborate with product, engineering, and client stakeholders, ensuring designs align with business objectives. This role requires strong UX expertise, leadership skills, and excellent communication abilities. The position offers a variety of benefits, including medical and life insurance, paid time off, and bonuses.

Requirements

• 6+ years of experience designing B2C and/or B2B applications in an Agile environment
• Be well-versed in conducting or applying user research, mapping and visualizing current state experiences, identifying key opportunities, design thinking & brainstorming
• Be able to comfortably facilitate workshops (sketching, feature prioritization, card sorting, etc), and produce low-to-high fidelity wireframes by laying out research-informed information architecture
• Be able to build wireframes and prototypes for testing and final delivery to development teams or directly to clients
• Be proficient in Sketch App, Figma, Adobe Xd, Axure, or other design tools
• Be able to work closely with the product team, other designers, stakeholders, and users to dive deeply into user journeys to identify problems, re-frame into opportunities, and co-create highest value needs
• Have a portfolio that highlights strong experience designing across products, platforms and personas
• Provide delegation, guidance, and coaching to a team of designers towards a common goal
• Have exceptional storytelling capabilities; an ability to weave key insights and data into a compelling narrative
• Be able to advocate the value of Design, and inspire partners and teammates through elegant presentation and storytelling capabilities
• Advocate for the user internally and externally while balancing business and technology constraints
• Have experience working in an Agile/Scrum development process
• Possess a strong sense of interaction and visual design principles
• Advanced English is required

Responsibilities

• Lead a team of designers towards achieving the client’s goals
• Assemble team members, provide vision, delegate goals, and align work products
• Own the UX effort for a client engagement
• Plan the UX effort, define what needs to be done and in what sequence, set checkpoints, and lead the design reviews with clients
• Serve as primary UX POC for other teams (Product, Engineering) on the engagement
• Be a player-coach to guarantee project success while helping your team members grow in their own craft
• Guide the team's work, set priorities, review and (constructively) critique their designs to produce an outstanding user experience for the product
• Set and manage expectations with clients, identify key advocates (or detractors), and work with fellow team members to plan strategic actions
• Own much, perhaps most, of the communication between UX and client stakeholders
• Ensure that our designs are aligned with clients’ business objectives
• Guide discussions, recommending alternative approaches while respecting our clients’ expertise
• Bring your UX skills to the table
• Understand the three UX disciplines at 3Pillar (user research, interaction design, and visual design), and be very good at executing any two of them
• Function effectively as part of an integrated team with User Experience, Product Management, and Development
• Contribute to the UX Practice as a whole
• Lead a training workshop, write articles, record podcasts, or mentor other designers

Benefits

• Medical Insurance benefits as per company policy
• Life Insurance as per company policy
• 15 days of paid vacation, sick leave and paid holidays as per local law
• Paternity and maternity leave as per as per local law
• Marriage, bereavement and graduation leaves as per company policy
• Sick leave and paid holidays as per local law
• Christmas and Middle year bonuses as per local law
• Monthly productivity bonus as per local law
• Discounts in local shops
• Direct deposit of payroll
• Paid professional certifications