Learning And Development Manager

Summary

Join Headway's People team as their Learning and Development (L&D) Manager and play a pivotal role in shaping employee growth and development programs. You will design and deliver engaging training sessions for managers and employees, develop individual development plans, and manage L&D operations. This is a unique opportunity to be the first L&D hire, establishing new programs and scaling initiatives as Headway expands. You will collaborate closely with the Director, People Operations and Strategy, and the People Leadership team. The ideal candidate possesses extensive experience in L&D program design and delivery, strong organizational skills, and the ability to adapt to a fast-paced environment. Headway offers a competitive salary and a comprehensive benefits package.

Requirements

• Have 7+ years of experience in Learning and Development focused on program design and delivery
• Be deeply knowledgeable on best practices when it comes to the People Management, People Development, Training, and Instructional Design best practices
• Be able to create effective materials and sessions from the ground up, and also exercise sound judgement on when to bring in outside resources
• Be highly organized and detail-oriented with the ability to manage multiple large-scale L&D programs simultaneously
• Be a strategic thinker who understands the bigger picture, but also operates and executes tactically
• Function well in a high-paced environment and be able to quickly adapt to changing priorities and situations
• Be skilled in tailoring communication for all audiences and influencing key decision-makers through clear, impactful messaging
• Collaborate, build credibility, and trust across all levels of the company

Responsibilities

• Design and facilitate the core Manager Training program for 200+ managers and additional manager-focused sessions, including coordinating monthly manager meetings
• Organize and deliver comprehensive training sessions across various skills and competencies, including Headway’s cultural principles
• Facilitate employee growth by developing Individual Development Plan frameworks and enablement materials, while managing a library of internal and external L&D resources
• Oversee L&D operations including budget management, vendor relationships, and virtual training tools, while administering company L&D policies, training completion administration and stipends
• Act as the primary subject matter expert on internal learning management systems, maintaining best practices and system optimization
• Collaborate with departments to align training calendars, provide consultation on internal training programs, and ensure consistent quality across all learning initiatives

Benefits

• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development