Learning Consultant

Summary

Join Planet DDS as a Learning Consultant and deliver engaging training experiences to dental professionals, helping them master our cutting-edge software solutions. You will facilitate virtual and in-person training, develop blended learning experiences, and adapt training to diverse learning styles. As a subject matter expert (SME), you will stay updated on new product features and refine training materials based on client feedback. You will also provide proactive customer support and tailor training to client-specific workflows. This role requires a customer-centric mindset, adaptability, strong communication skills, and technical problem-solving abilities. The position offers remote work with up to 80% travel, a flexible work environment, and the opportunity to make a significant impact on client success.

Requirements

• 2-4 years of experience in dental practice operations
• Bachelor’s degree in Training and Development, Business, or a related field (or equivalent experience)
• Customer-Centric Mindset – You understand the needs of dental professionals and adapt your training to create impact
• Agile & Adaptable – You embrace new technology, learn fast, and pivot when needed
• Engaging Communicator – You bring energy to training sessions and make learning enjoyable
• Tech-Savvy Problem Solver – You can translate complex workflows into simple, actionable steps

Responsibilities

• Facilitate engaging virtual and in-person training that meets the diverse needs of our clients
• Develop and execute blended learning experiences including instructor-led training, self-guided resources, and workflow-based learning
• Adapt training to different learning styles, ensuring retention and adoption of our products
• Stay ahead of new product features and quickly incorporate them into training sessions
• Cross-train on multiple Planet DDS solutions to support a variety of client needs, becoming a subject matter expert on new releases and best practices
• Continuously refine training materials, leveraging client feedback and industry trends
• Provide proactive, customer-focused support, guiding users to confidently navigate our software
• Tailor training sessions to align with client-specific workflows and business objectives
• Act as a trusted learning partner, offering guidance beyond training to support client success

Benefits

• Remote with Travel up to 80%, making real connections with clients
• Join an innovative, high-energy team that values creativity and impact
• Play a pivotal role in client success, helping users unlock the power of our software
• Enjoy a flexible, empowering work environment where you can grow and make a difference