Learning & Development Specialist

Summary

Join Pepperstone as their Learning & Development Specialist to support the delivery and improvement of learning programs, systems, and processes. Collaborate with the P&C Advisory team and business leaders to identify training needs and create engaging learning content. Maintain and improve Pepperstone’s knowledge base and L&D systems. Act as a brand ambassador for L&D, ensuring communications reflect Pepperstone’s priorities and values. Assist in the management of Pepperstone’s LMS and the effective delivery of engaging content. Proactively identify and initiate internal training improvements, suggesting new ideas and ways to optimize training solutions. Stay current with L&D research, methodologies, and technology. Assist the Learning & Development Lead in executing Pepperstone’s L&D strategy within budget.

Requirements

• Minimum of 3-5 years’ experience in similar roles
• Excellent verbal and written communication skills
• Strong organizational and time management skills with problem solving and decision making ablities
• Strong facilitation skills, ability to present information and tailor communication accordingly
• Demonstrated ability to build strong relationships with a range of global internal stakeholders
• Proficiency in using different technologies and eager to learn and try new tools to improve efficiency
• Ability to work in a fast-paced and ever-evolving environment where priorities can change quickly
• Ability to oversee effective execution of operations of L&D activities, systems, and initiatives
• Understands the link between L&D and business performance, delivering outcomes that support business goals

Responsibilities

• Assist in the delivery and continuous improvement of Pepperstone induction and other Pepperstone-created training
• Collaborate with the P&C Advisory team and business leaders to action training and understand L&D needs
• Create and coordinate engaging, accurate, and up-to-date learning content in alignment with priorities (company product releases, external changes, new company third party applications, and enhanced in-house procedures)
• Develop, maintain and modify training resources (training manuals, guides, FAQs, etc.)
• Act as a brand ambassador for L&D at Pepperstone, ensuring regular communications that reflect Pepperstone’s priorities and values
• Maintain and improve Pepperstone’s knowledge base, L&D systems, tools and general resources
• Support effective relationships with vendors and where appropriate, ensure trainings delivered by vendors are to agreed contract terms
• Assist in the management of pepperstone’s LMS and the effective delivery of engaging, quality content to achieve L&D outcomes
• Assist departments with projects and initiatives as agreed with the Learning & Development Lead
• Document all internal L&D processes including the use of systems
• Action and coordinate all learning operations including scheduling, reporting, & vendor management
• Review L&D programs and initiatives with relevant information and feedback to continuously improve
• Proactively identify and initiate internal training improvements as identified, suggesting new ideas and ways to optimise and deliver training solutions that achieve intended outcomes
• Stay current with L&D research, methodologies, technology, and creative delivery strategies, partnering with Marketing as required
• Assist the Learning & Development Lead in executing Pepperstone’s L&D strategy within budget
• Undertake ad hoc tasks as required by the Learning & Development Lead and the wider People & Culture team

Preferred Qualifications

Certificate IV in Training & Assessment (preferred)

Benefits

• Competitive salary structure including company bonus scheme
• Genuinely collaborative and friendly culture
• Flexible and hybrid working
• Remote working option - work from anywhere for up to 6 weeks per year
• Ongoing personal development & learning opportunities
• 3 paid volunteering days per year & Workplace Giving Program
• Periodic recognition and reward programs for outstanding performance and achievements
• Frequent events and celebrations
• Comprehensive medical insurance with coverage for your healthcare needs
• Pension fund
• Employee Assistance Program & Wellbeing Initiatives
• Convenient and cozy office located near the Limassol Municipal Garden