Learning Experience Designer

Summary

Join the company that is reinventing cloud security and empowering businesses to thrive in the cloud as a Learning Experience Designer. You will be instrumental in developing and delivering high-impact learning experiences that enhance the skills, knowledge, and effectiveness of our sales team.

Requirements

• Bachelor’s degree in Instructional Design, Education, organizational development, or a related field
• 5+ years of experience in training and enablement, specifically within sales enablement at a SaaS company
• Ability to work in a fast-paced environment and manage tight deadlines
• Proven ability to create high-impact learning content that resonates with sales professionals and drives measurable behavior change
• Proficiency in instructional design software (e.g., Articulate RISE, Camtasia, Adobe, etc.) and multimedia creation tools
• Strong experience with LMS and CMS platforms and understanding of data-driven enablement strategies
• In-depth knowledge of adult learning principles, especially for sales training (e.g., role play, scenario-based learning)
• Excellent organizational and project management skills, with the ability to manage multiple projects simultaneously
• Exceptional verbal and written communication skills, with the ability to engage effectively with all levels of the organization

Responsibilities

• Design and develop sales enablement training, including eLearning, live virtual instructor-led training (VILT), and in-person workshops
• Apply sales-focused learning methodologies to create engaging content, focusing on areas such as product positioning, competitive differentiators, pricing strategies, and more
• Create visually compelling multimedia resources (e.g., videos, simulations, infographics) to support various learning modalities and enhance engagement
• Partner with sales leaders, product marketing, and SMEs to identify training needs and translate them into actionable learning experiences
• Collaborate with program managers and other stakeholders to ensure alignment with sales goals, ensuring learning programs address the practical challenges sellers face in the field
• Conduct needs assessments to identify knowledge gaps, skill requirements, and audience insights, tailoring training solutions to sales roles and levels
• Develop and implement targeted learning strategies that address specific sales objectives, combining different formats (e.g., microlearning, simulations, in-person role play) for maximum impact
• Design and apply metrics to assess the effectiveness of learning programs, collecting feedback from learners and stakeholders to refine content continuously
• Use analytics to evaluate learner engagement, knowledge retention, and performance improvements, adjusting the learning approach as needed to enhance outcomes
• Manage training delivery through learning management systems (LMS) and content management systems (CMS) ensure content accessibility and alignment with broader enablement goals
• Stay updated on trends in sales enablement and instructional technology, exploring tools and methods that drive sales performance and optimize training impact