Stafi is hiring a
Legal Business Consultant

Summary

Join our team as a seasoned Legal Business Consultant in a full-time, remote position. As a key member of our team, you will guide clients to achieve their desired outcomes through our virtual assistant services, with a focus on the legal industry.

Requirements

• Bachelor's degree in Business Management, Law, or a related field
• Hands-on experience working with US based law firms
• MBA or Project Management Certifications are highly advantageous
• Minimum of five years of corporate or executive leadership experience
• Practical, hands-on experience with the startup, BPO's, preferably in the legal industry
• Proven experience in starting, managing, and growing a small business, ideally within a professional services industry
• Demonstrated ability to mentor and guide individuals to achieve challenging objectives
• Experience in systemizing business processes
• Strong leadership and interpersonal skills, with the ability to build and maintain relationships with clients
• Excellent communication skills, both verbal and written, with a commitment to timely and professional correspondence
• Knowledge of industry trends and best practices to effectively support client needs

Responsibilities

• Conduct regular check-ins with clients to review progress and resolve issues
• Respond promptly to client phone calls and emails
• Keep detailed notes in the CRM, documenting client interactions, client progress, and issues
• Provide regular progress reports on assigned clients to management, offering insights and recommendations for improvement
• Lead, facilitate, or participate in group conference calls/webinars as requested, contributing to the overall growth and development of law firm clients
• Build and maintain strong relationships with law firm clients
• Serve as the main contact for client questions and issues, ensuring high satisfaction
• Develop strategies to keep clients satisfied and identify opportunities for additional services
• Collaborate with internal teams to meet client expectations
• Stay informed about industry trends to better support clients