Legal Operations and Contracts Manager

Summary

Join our team as a Legal Operations Specialist and Counsel to support global legal needs in a cutting-edge cybersecurity company.

Requirements

• Qualified lawyer with experience in contract drafting and management
• Proven experience with legal technology platforms such as Ironclad, Coupa, and Salesforce
• Strong experience in processing standard agreements (NDAs, partner agreements, channel agreements) and using established templates
• Demonstrated ability to manage legal processes, including project timelines and cross-functional collaboration
• Strong ability to collaborate with global teams, including Sales Ops, Customer Success Ops, IT, and external counsel

Responsibilities

• Leverage and optimize existing legal technology platforms (Ironclad, Coupa, Salesforce) to streamline contract management and approval workflows
• Implement and maintain best practices for contract and document management, including template updates, user access controls, and automation where possible
• Advise the legal team on new technological solutions and improvements to current systems
• Capture key contract data in searchable databases and ensure proper tracking of contract statuses, renewals, and expirations
• Act as the project manager for nearly all legal contracts, ensuring timely drafting, review, approval, and execution by coordinating with global sales, channel teams, and internal stakeholders
• Support cross-functional collaboration by assisting with contract queries, interpretation, and providing timely responses to various departments, including Sales Ops, Customer Success, and IT
• Manage special legal projects from initiation through execution, including coordinating with external counsel for high-sensitivity matters
• Assist in creating and delivering educational materials and training sessions for cross-functional teams on contract management, legal processes, and platform use (Ironclad, Coupa, Salesforce)
• Develop and refine onboarding processes for new hires in the legal department and train non-legal teams on Menlo’s contract lifecycle and best practices
• Help prepare presentations for internal and external stakeholders, including executive leadership
• Primary support for drafting, reviewing, and managing key outbound agreements, including: Non-Disclosure Agreements (NDAs), Channel and Partner Agreements, Evaluation Agreements, Data Protection Agreements, End-User License Agreements (EULAs), Contract Renewals and Termination Letters
• Assist in the drafting, reviewing, and negotiating of vendor agreements, including: Master Software Agreements, Statements of Work (SOW), Consulting and Service Agreements, Event, Sponsorship, and Lease Agreements (with local counsel as needed)
• Process and manage contracts using established templates and playbooks
• Serve as the point of contact for routine legal and procedural inquiries from internal teams, including providing guidance on contract-related processes
• Manage internal communication via the Legal@ alias, responding to queries and routing matters appropriately
• Support the legal team with documentation related to legal compliance (e.g., termination options, insurance certificates, ISO/SOC2 audits)
• Support special projects led by the Head of Legal or Corporate Counsel, including collaboration on data privacy programs and marketing/branding initiatives
• Assist in compliance with RFPs, RFIs, and other procurement processes requiring legal input, such as customer questionnaires and certifications

Benefits

• Competitive salary and benefits package
• Opportunity to work with a global, cutting-edge cybersecurity company
• Professional growth in a dynamic and fast-paced legal environment