Strategy and Operations Lead - Clinical Care

Summary

Join Arine, a rapidly growing healthcare technology company, as a Strategy and Operations Lead. Partner with the Clinical Care team to achieve key performance indicators (KPIs), improve internal systems, and build cross-functional collaborations. Systematize workflows, manage tools and platforms, analyze operational data, and lead strategic decisions. This role requires 4-6 years of experience in operations leadership or strategic consulting, preferably in healthcare or technology. Strong analytical skills, excellent communication, and adaptability are essential. Arine offers a dynamic role with growth opportunities and a competitive salary.

Requirements

• 4-6 years of experience in an operations leadership, strategic consulting or similar roles, preferably in a healthcare or technology environment
• A proactive, problem-solving mindset with the ability to work both independently and collaboratively
• Strong analytical skills and comfort working with data
• Familiarity with tools like Jira, Smartsheet or similar task/project management software
• Excellent organizational, written, and verbal communication skills
• Ability to manage multiple priorities and adapt in a fast-moving startup environment
• Entrepreneurial drive and eagerness to grow in a mission-driven healthcare tech company
• Ability to pass a background check
• Must live in and be eligible to work in the United States

Responsibilities

• Partner closely with Arine’s Operations and Clinical Care leadership to succeed against all Clinical Care KPIs, including project outcomes, margins, team health and clinical performance guidance
• Improve internal systems supporting clinical success at scale (e.g., hiring, staffing and clinical leadership development)
• Build and manage cross-functional collaboration frameworks with Product, Engineering, Implementation and Client Success
• Systematize documentation of internal workflows and processes, and suggest updates or enhancements as needed
• Help set and manage tools and platforms used by the Clinical Care team, including but not limited to telephony, SMS and IVR
• Analyze operational data to identify trends, inefficiencies, and opportunities for improvement
• Lead and/or support key strategic decisions for the Clinical Care team
• Provide operational support as needed to ensure team success

Preferred Qualifications

A pharmacy or other clinical background

Benefits

The base salary range for this position is: $150,000-170,000/year