Legal Operations Manager

Summary

Join PandaDoc as a Legal Operations Manager and leverage your expertise to enhance the efficiency and effectiveness of our legal function. Collaborate with cross-functional teams to streamline legal processes, manage incoming requests, and organize daily operations. You will manage vendors, track spending, and work with attorneys on contracts. This role involves building and implementing workflow automation, reviewing AI use cases, and suggesting process improvements. The position is 100% remote, reporting directly to the Director of Legal. PandaDoc offers a supportive and collaborative work environment with a focus on work-life balance.

Requirements

• 5+ years of relevant experience, ideally in a high-growth technology company or at a law firm, with experience in the contract field, contracts administration or legal operations
• A 4-year college degree or equivalent relevant work experience
• Extraordinary written, verbal and interpersonal communication skills
• Thrive learning new tech stacks and implementing processes
• The ability to collaborate effectively with other teams
• High attention to detail, very strong organizational and project management skills High
• Proficient in and have an aptitude for technology, including Google Workplace, Slack, MS Office

Responsibilities

• Collaborate cross-functionally with sales, marketing, HR, and operations teams to create legal processes that are efficient for all parties involved
• Track, prioritize and manage all incoming requests to the legal team via the legal ticketing process that services company wide business functions
• Organize the legal teams day to day functions, including an external notice alias, and acting as the first line of response for the legal team on slack aliases
• Manage the legal teams vendors, purchase orders and spend tracking
• Work with the legal team attorneys to manage contracts with customers and vendors and track appropriate metrics within those documents
• Build, develop and drive the adoption of new workflow automation
• Scale, innovate and suggest improvements to existing legal processes
• Review AI use cases that can help scale the legal function and assist with repetitive tasks and processes

Preferred Qualifications

• Experience in using AI tooling to scale the legal function
• Background in high-growth SaaS or technology companies

Benefits

• Employees may be able to purchase company stock (or receive annual bonuses)
• Employees (and their families) may enroll in the company's medical, dental, vision, short & long-term disability, life insurance, FSA and 401k plans
• Employees will also receive 13.34+ hours of paid time off per month, 6 self-care days, birthday PTO day, and 10 company-paid holidays off per year