SKELAR is hiring a
Legal Support Expert in Ukraine
![Logo of SKELAR](https://cdn.jobscollider.com/logo/skelar-8170.webp)
Legal Support Expert closed
🏢 SKELAR
💵 ~$12k
📍Ukraine
📅 Posted on Jul 4, 2024
Summary
The job is for a Legal assistant/Paralegal at Howly., a Ukrainian startup within the SKELAR ecosystem. The role involves communicating with customers via chat to assist them with legal-related issues, researching regulations and laws, and escalating complex consultations to internal resources.
Requirements
- Ukrainian law or international law degree (4th+ year of university is a plus)
- At least 6 months of experience in Ukrainian law firm (will be a plus)
- Excellent legal English (B2+) written and professional communication
- Meet minimum performance standards set by the company from any location (home-based, or hybrid)
Responsibilities
- Respond to client inquiries on legal topics via online platforms and tools
- Consult and resolve client inquiries with expert answers
- Research regulations, laws, and legal articles to assist with providing general legal information and build up a FAQ
- Escalate to internal resources and collaborate on answers to resolve consultations
- Receive about 3 chats per shift (simultaneously)
- Follow all the necessary guides to provide quality service
- Work in Zendesk and Zendesk Chat. Knowing this software will be a plus
- Monitor the new requests with the same priorities during the shift
Preferred Qualifications
Knowledge of Zendesk software
Benefits
- Remote work format. You can work from anywhere in Ukraine or the world
- 20 vacation days per year
- Unlimited sick leave days with a certificate from a doctor
- Medical insurance, corporate doctor, and psychologist
- Schedule 3/3 (Morning, Evening, Night shift, 3 days off): Morning 07:00 - 17:00. Evening 16:00 - 01:00. Night 23:00 - 07:00
- Career opportunities to develop your professional skills
This job is filled or no longer available
Similar Jobs
- yesterday💰$60k-$120k📍Worldwide
- yesterday💰~$175k-$200k📍Australia
- 2 weeks ago💰~$39k📍Philippines
- today💰~$63k-$73k📍China
- today💰~$30k-$38k📍United States
- today💰$60k-$90k📍Romania
- today💰~$88k-$101k📍Brazil
- today💰~$40k📍India
- today💰$70k-$120k📍United States
- today💰~$44k-$54k📍Worldwide