Licensed Property & Casualty Insurance Agent

Summary

Join TTEC as a Licensed Property & Casualty Insurance Agent and make a real difference in people's lives! Working remotely, you'll handle escalated customer calls, providing solutions and exceptional service. This role offers opportunities for professional development, including paid continuing education and access to thousands of free courses. TTEC provides a supportive and inclusive work environment with a competitive base pay, performance bonuses, and a comprehensive benefits package. The position requires an active Property and Casualty License, customer service experience, and a high school diploma. Apply now to become part of our award-winning team!

Requirements

• Active Property and Casualty License
• 6 months or more of customer service experience
• High school diploma or equivalent
• Recognize, apply and explain your product or service knowledge
• Integrity to follow guidelines on maintaining members’ privacy
• Computer experience
• High speed internet (> 25 mbps)
• Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues
• Some upselling of products or services to existing customers may be required

Preferred Qualifications

While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)

Benefits

• Continuing education paid for by TTEC
• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Base pay of $20 to $20.50 per hour plus performance bonus opportunities
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives