Life Sciences Solutions Consultant

Summary

Join Komodo Health's Consulting Team and leverage your business and technical expertise to deliver innovative solutions for clients. You will lead consulting engagements, build strong customer relationships, and contribute to product roadmap development. This role requires advanced Salesforce experience, relevant certifications, and exceptional communication skills. You will gain deep insights into customer challenges and translate them into actionable guidance. Komodo offers a competitive salary, comprehensive benefits, and a hybrid work model.

Requirements

• Advanced experience working within the Salesforce ecosystem
• Salesforce Admin & Platform App Builder certifications and/or equivalent certifications and experience
• Refined problem-solving and time management skills with exceptional attention to detail
• Exceptional written and verbal communication skills, effectively engaging with both internal teams and direct customer interactions
• Demonstrated success in fast-paced, creative work environments
• Excellent multitasking and prioritization abilities, capable of handling tasks related to multiple customer engagements at the same time
• A desire to pursue additional, relevant certifications and applicable learning opportunities
• Passion for learning cutting-edge technologies
• Veeva CRM Experience

Responsibilities

• Lead the execution of consulting engagements, including implementations and ongoing strategic engagement
• Gain the trust of key customer stakeholders and offer strategic and insightful guidance to support customers' business decisions
• Collaborate closely with sales and product engineering to integrate customer needs into the future product roadmap and strategic initiatives
• Gain a strong understanding of core products and Salesforce platform functionality
• Identify new opportunities through proactive, consultative engagement with customers to help drive growth
• Gain deep insight into customer business challenges, technology requirements, and strategic objectives to translate into clear, actionable guidance for internal teams
• Take full ownership of end-to-end implementation including product configuration, system migration, and comprehensive testing
• Work across internal and customer systems to ensure a smooth and successful launch
• Lead meetings and communications with customers throughout the entire lifecycle, building trust and confidence

Preferred Qualifications

• 4+ years of Life Sciences, pharmaceutical, and/or healthcare industry consulting experience
• Familiar with Agile practices and iterative development cycles
• Experience in utilizing environment management tools within Salesforce such as Copado, GitHub/VSCode, etc

Benefits

• Performance-based bonuses
• Equity awards
• Comprehensive health, dental, and vision insurance
• Flexible time off and holidays
• 401(k) with company match
• Disability insurance
• Life insurance
• Leaves of absence in accordance with applicable state and local laws and regulations and company policy
• Medical, dental and vision coverage
• 401k Retirement Plan
• Prepaid legal assistance
• Paid time off for vacation, sickness, holiday, and bereavement
• 100% company-paid life insurance
• Long-term disability insurance
• Hybrid work model