Load Coverage Specialist

Summary

Join Zelh, a fast-growing outsourcing company, as a Load Coverage Specialist! You will be responsible for securing freight transportation capacity through high-volume outbound calls to carriers nationwide. This role demands strong negotiation, communication, and problem-solving skills within a collaborative environment. You will manage loads, track shipments, and ensure timely progress. The position offers a competitive USD salary, remote work, 10+ paid time off days, team-building events, equipment, and a supportive team.

Requirements

• Effectively communicate with carriers, internal teams, and customers over the phone and via email
• Possess strong organizational skills and the ability to multitask
• Have Upper-intermediate + English Level
• Have proven experience in logistics or a similar role
• Have a strong understanding of transportation regulations and logistics procedures
• Have experience in logistics and familiarity with TMS platforms and load boards, such as Ascend TMS, DAT Load Board, Sylectus Load Board and others
• Possess excellent organizational and time management skills
• Be proficient in Microsoft Office and logistics software
• Have exceptional communication and interpersonal abilities
• Have the ability to multitask and prioritize tasks effectively
• Possess problem-solving skills and attention to detail

Responsibilities

• Conduct high-volume outbound calls to carriers nationwide to secure capacity for freight transportation
• Handle incoming calls from carriers interested in hauling freight and provide them with necessary information
• Sell shipments over the phone to carriers who meet the company's strict requirements, ensuring that all loads are covered efficiently
• Act as a point of contact for carriers and internal teams to resolve any issues that occur during transit, such as delays, route changes, or damages
• Quote loads using the DAT Load Board to provide competitive rates
• Secure load coverage through strategic load postings and proactive cold outreach
• Negotiate rates effectively to meet budget and service goals
• Qualify carriers using Carrier411 and MyCarrierPackets to ensure compliance
• Set up approved carriers in the Transportation Management System (TMS)
• Build and manage loads within the TMS, ensuring timely progress through operational stages
• Conduct regular tracking and tracing of shipments, including twice-daily check calls
• Proactively update brokers on any potential issues to mitigate service disruptions

Benefits

• Competitive Salary in USD
• Remote mode of work
• 10+ business days of paid time off
• Team building and corporate events
• Equipment provided
• A supportive team