Ten Lifestyle Group is hiring a
Luxury Travel Manager

Summary

The job is for a Luxury Private Travel Manager at Ten Lifestyle Group, responsible for creating bespoke luxury travel itineraries, maintaining relationships with high-net-worth clients, and collaborating with internal teams. The role requires a solid background in the luxury travel industry, well-traveled individuals, and the ability to build and maintain strong relationships with high-net-worth individuals.

Requirements

• Solid background in high end luxury travel industry, including experience in curating bespoke travel experiences, managing high-profile clients, and collaborating with luxury accommodations and service providers
• Well-travelled and able to use your own travel experiences to inspire our members along side in-depth knowledge of luxury travel destinations worldwide
• Experienced in working with high-net-worth clients and family offices
• The ability to effectively sell premium services, negotiate with suppliers, and upsell additional amenities is vital for driving revenue and maximizing client satisfaction
• The ability to build and maintain strong relationships with high-net-worth individuals
• Sound knowledge of high end product, including private jets, yacht charter, expedition travel and cruising
• Ability to organise, attend and host events with members and demonstrate an understanding of the high-end market
• A deep commitment to providing unparalleled customer service along with the ability to anticipate and fulfill the unique needs and preferences of luxury clientele
• Proven ability to build and maintain strong relationships with clients, as well as with partners, vendors, and other stakeholders in the luxury travel industry, fostering trust and loyalty

Responsibilities

• Curate bespoke luxury travel itineraries tailored to the unique preferences, interests, and requirements of high-net-worth individuals for Ten Members
• Develop and maintain relationships with a portfolio of key members, family offices and corporate clients, understanding their wants and needs and putting their satisfaction at the heart of everything that we do
• Cultivate and maintain strong relationships with UHNWI clients, understanding their preferences and anticipating their needs to exceed expectations at every turn
• Help to develop, attend and host member events to promote Ten’s luxury travel offering
• Proactively curate unique experiences for members, working closely with the product and content teams to create collateral that can be shared
• Work closely with internal teams such as concierge services, destination specialists, and operations to ensure seamless collaboration and execution of travel plans
• Handle sensitive client information with the utmost discretion and maintain strict confidentiality at all times
• Produce timely, accurate and informative documentation to support travel arrangements
• Be always on call to members when travelling

Benefits

• A competitive salary, depending on experience
• Hybrid working - You can combine working from home and working from the office
• Paid time off - Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you
• Paid Sabbaticals - One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
• Extra Rewards - Lucrative Ten Loyalty Rewards program
• Remote Working Holidays. - possibilities to Travel and Work!
• Employee Discounts - Access to lots of great travel and entertainment discounts as our clients’ members would!
• Be part of our global, dynamic, and inclusive Team, with diversity at its core
• Genuine career opportunities within a dynamic and international company