Navisite is hiring a
Managed Services Consultant

Summary

Navisite is seeking a remote JDE Functional Consultant with at least 5 years of experience in supporting Oracle JDE Manufacturing Management. The role involves providing functional support, identifying and resolving system errors, updating configurations, and performing ad-hoc project work.

Requirements

Minimum of 5 years in supporting Oracle JDE Manufacturing Management

Responsibilities

• Ensure client requirements are met by actively soliciting, identifying, and responding to customer questions and assisting with issue resolution
• Provide 2nd- or 3rd-line functional support in a managed services environment for multiple customers
• Identify and resolve JDE system errors, providing users with workarounds if applicable
• Troubleshoot or debug with developers
• Propose SQL fixes to database tables
• Identify ESUs or liaise with Oracle for bug fixes
• Work collaboratively and build relationships with other consultants, customer staff, and third-party consultants
• Update and maintain JDE configurations and customizations
• Guide users to follow correct JDE procedures
• Proactively maintain JDE systems from a Functional perspective
• Specify projects and test new customized JDE applications or modifications to existing JDE applications
• Perform ad-hoc project work, including implementations, upgrades, customizations, or process changes
• Follow Navisite Managed Services consulting methods and processes

Preferred Qualifications

• Experience in Manufacturing including Manufacturing Accounting, Shop Floor, Distribution and Warehousing modules preferred
• Comfortable working with highly knowledgeable JD Edwards end users and being able to understand unique client requirements and configurations quickly
• Any exposure to multiple versions of JD Edwards EnterpriseOne (XE, 8.0, 8.10 , 8.11 , 8.12 , 9.0, 9.1, 9.2)
• Good understanding of business concepts & strong analytical & problem-solving skills
• Ability to work well independently as well as a team
• Understanding of business impact to prioritize workload, especially in a fast-paced environment
• Good communication (written and oral-in English) and interpersonal skills
• Ability to learn new functionality and customer customizations