Included Health is hiring a
Senior Solutions Consulting Manager

Summary

Join a new kind of healthcare company as a Senior Solutions Consulting Manager and drive growth and retention by ensuring solutions meet prospects' and clients' business needs.

Requirements

• 6+ years of client-facing experience in health and benefits
• Experience supporting client success of similar size and scope to Included Health’s book of business and/or experience in large enterprise client success/account management/consulting
• Experience in sales and/or strategy on best-fit win strategies
• Experience in a high growth, fast changing environment
• Strong communication skills, both written and verbal, with the ability to convey complex information and messages to a broad and diverse audience
• Strong interpersonal skills with the ability to work independently and within a team environment
• Ability to travel (travel amount ~15%)

Responsibilities

• Facilitate discovery in support of strategic solutioning for product fit and goal alignment
• Tailor and strengthen Request for Proposal responses, financial proposals, and renewals
• Apply deep product, market, and competitive knowledge in live meeting support and written communication with clients, prospects, and consultants
• Delivering an engaging and comprehensive product demonstration
• Provide key deal and market insights with Growth & Business Excellence leadership and the Product Marketing team, helping to shape our products, packaging, and the way we message our solution broadly
• For renewals, provide thought partnership on pricing, program strategy and positioning and identify potential opportunities for expansion
• For retention opportunities, support Client Success with the development of a remediation strategy with recommendations on the cross-functional team needed to deliver on the plan

Benefits

• Remote-first culture
• 401(k) savings plan through Fidelity
• Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
• Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents
• Generous Paid Time Off (“PTO”) and Discretionary Time Off (“DTO”)
• 12 weeks of 100% Paid Parental leave
• Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance
• Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)
• 11 Holidays Paid with one Floating Paid Holiday
• Work-From-Home reimbursement to support team collaboration and effective home office work
• 24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations