Manager, AMS Strategic Initiatives

Summary

Join ServiceNow's AMS COO team as a critical member, contributing to strategy definition and planning. You will support the field with data-driven insights, partner with cross-functional teams on sales strategies, identify opportunities to unlock productivity, and develop compelling recommendations for go-to-market leaders. This role requires 5+ years of experience in management consulting or strategy/operations at a technology company, excellent communication skills, and the ability to build relationships and influence others. The ideal candidate is a collaborative team player, independent thinker, and self-starter thriving in fast-paced environments. Expertise in enterprise software/SaaS, GTM strategy, and Sales Ops is a plus. ServiceNow offers a competitive base pay ($163,600 - $286,400), equity, variable compensation, and benefits including health plans, 401(k) with company match, ESPP, matching donations, flexible time away, and family leave programs.

Requirements

• 5+ years total work experience at a top management consulting firm, or strategy and operations at a technology company (or similar)
• Effective communicator, able to convey complex ideas in a clear, concise manner; comfortable in business and technical discussions
• Experience in building trusting relationships and influencing others (incl. executive audiences)
• Collaborative team player who is also an independent thinker
• Self-starter who thrives and can multitask in fast-paced and often ambiguous environments

Responsibilities

• Define the strategy and plan as a critical part of AMS COO team
• Support the field with actionable, data-driven insights through quarterly and annual business reviews
• Partner with cross-functional teams to drive alignment on sales strategies and execution
• Work with teams to identify opportunity, unlock productivity and accelerate execution
• Summarize inputs, identify insights and develop compelling recommendations for Go-to-market leaders

Preferred Qualifications

Expertise in the enterprise software/ SaaS industry, GTM Strategy and Sales Ops

Benefits

• Base pay of $163,600 - $286,400
• Equity (when applicable)
• Variable/incentive compensation
• Health plans
• Flexible spending accounts
• A 401(k) Plan with company match
• ESPP
• Matching donations
• A flexible time away plan
• Family leave programs