Manager, AR & Collections

Summary

Join Chartbeat, a fast-growing SaaS company revolutionizing digital analytics and media operations, as their new Accounts Receivable Manager. This critical leadership role requires strong process ownership, attention to detail, team management skills, and the ability to thrive in a fast-paced environment. You will oversee all aspects of the accounts receivable lifecycle, including invoicing, collections, and AR reporting. The ideal candidate will have a strong background in collections at a SaaS organization and will be responsible for establishing best practices around billing and collections, while also coaching and developing a small team. Chartbeat offers a competitive compensation plan and a commitment to diversity, equity, and inclusion. This is a hands-on player/coach role where you will be responsible for establishing best practices around billing and collections, while also coaching and developing a small team of two.

Requirements

• Bachelor’s degree in Accounting, Finance, or related field
• 10+ years of progressive A/R or Finance experience, including 5+ years in a leadership role
• Experience in a SaaS or subscription-based business model is required
• Strong analytical, organizational, and communication skills
• Proven ability to collaborate across departments and communicate with executive leadership
• Comfortable managing a small team in a high-growth, fast-paced environment, while also maintaining individual responsibilities

Responsibilities

• Lead and manage the accounts receivable team, including hiring, training, and performance development
• Own and optimize the end-to-end AR process from invoice generation through collection and reconciliation
• Collaborate with Sales Ops and Customer Success to ensure billing accuracy
• Ownership of the full collections process and internal and external communication
• Maintain DSO (Days Sales Outstanding) at desired metrics and implement proactive collection strategies
• Manage customer credit reviews and establish credit limits in line with company policy
• Design and deliver AR dashboards and aging reports for executive leadership
• Provide forecasted cash collections
• Support NetSuite optimization projects related to AR

Preferred Qualifications

Experience with NetSuite and Salesforce is a plus

Benefits

• Comprehensive Health, Dental, and Vision Insurance
• 401K with company match (100% of the first 3% and 50% of the next 2%)
• Fully Paid Parental Leave - 18 weeks for birthing parents, 12 weeks for non-birthing parents
• Phone and internet stipend
• Wellness, learning, and coworking reimbursements
• Flexible work hours
• Unlimited PTO
• 11 paid holidays and December holiday closure
• Company-wide outings