Remote Manager

Summary

Join Sertifi as a dynamic and experienced Site Engineering Manager to lead our talented team of Site Engineers in managing cloud infrastructure and operations, establishing a culture of DevOps, and creating rapid feedback loops to minimize the time between issue discovery and resolution.

Requirements

• Bachelor’s Degree in Computer Science, Engineering, or related field
• Proven experience in a management and leadership role within cloud infrastructure and operations
• Strong background in DevOps methodologies and tools
• Expertise in cloud technologies and platforms (e.g., AWS, Azure, Google Cloud)
• Excellent problem-solving skills and ability to work under pressure
• Strong communication and team-management skills

Responsibilities

• Lead and mentor a team of engineers as we transition fully cloud infrastructure and operations
• Establish and reinforce a DevOps culture within the broader technology teams
• Develop and implement strategies for continuous integration and deployment
• Collaborate within cross-functional agile teams to enhance observability, system reliability and performance
• Ensure security and compliance standards are met across all cloud services
• Drive innovation and efficiency in infrastructure management and operational processes
• Champion a servant leadership approach, focusing on the growth and development of your team
• Provide coaching, mentoring, and support to team members to facilitate their professional development
• Foster a positive and collaborative team environment that encourages open communication and knowledge sharing
• Lead and mentor a team with Production On-Call rotations, driving behaviors and processes to improve MTTR and MTBF metrics
• Establish and track key performance indicators (KPIs) to measure the effectiveness of site-engineering and operations
• Regularly report on the team's performance, providing insights for continuous improvement

Benefits

• Competitive salary
• Unlimited PTO
• Medical/dental/vision insurance
• Short-term and long-term disability insurance
• 401k with company match
• Paid parental leave
• Life insurance
• Pre-tax Transit Benefit Program