Manager, Business Operations

Summary

Join Wealthsimple's Business Operations team as a Business Operations Manager and lead projects to deliver significant value. You will tackle complex business challenges, collaborating with various teams (Product, Marketing, Engineering, Operations, Finance). Leverage data analysis to drive business decisions and guide teams through problem-solving processes. This role requires strong problem-solving, communication, and leadership skills, along with experience in banking, consulting, startups, or strategic operations. Wealthsimple offers a remote-first work environment, competitive salary, top-tier benefits, and professional development opportunities. Help shape the financial future of millions by joining our growing team.

Requirements

• 5+ years experience in banking, consulting, startups, or strategic operations roles
• Strong data & analytics skills - comfortable analyzing large datasets with a keen eye for detail
• Problem-solving expertise - Proven expertise breaking down complex problems into pragmatic solutions
• Collaboration - excellent interpersonal skills and willingness to work in collaboration with various team members
• Efficient and action-oriented - producing significant output with minimum wasted effort
• Proactive and assertive - takes full ownership over work without being told what to do
• A strong bias for action - ability to work independently or in teams, take initiative, and deliver results
• Communication - Communicates complex ideas simply, plainly, and truthfully to any audience
• People leadership - Experienced at leading and driving change, both with and without authority
• Organization - Plans and organizes productively, maintaining focus on key priorities

Responsibilities

• Take ownership of discrete BizOps projects and engage with leadership to solve complex business problems
• Define and break down complex problems in a structured way
• Partner cross-functionally (Product, Marketing, Engineering, Operations, Finance) to solve problems that deliver meaningful value
• Leverage data to generate insights and drive meaningful business decisions (SQL a plus)
• Conduct primary and secondary research to develop informed perspectives and recommendations
• Lead teams through problem-definition and insight generation processes
• Provide clear, well-supported recommendations based on rigorous analysis
• Proactively identify and address roadblocks, driving yourself and teams to action
• Act as a catalyst, bringing the right people together on cross-functional projects, and leaving teams stronger after working together
• Manage, support, and coach junior resources on the BizOps team
• Contribute directly to building and shaping the BizOps function at Wealthsimple
• Lead by example with a no-ego attitude, ready to roll up your sleeves

Benefits

• Competitive salary with top-tier health benefits and life insurance
• Retirement savings matching plan using Wealthsimple Work
• 20 vacation days per year and unlimited sick and mental health days
• Up to $1,500 per year towards wellness and professional development budgets respectively
• 90 days away program: Employees can work internationally in eligible countries for up to 90 days per calendar year
• A wide variety of peer and company-led Employee Resource Groups (ie. Rainbow, Women of Wealthsimple, Black @ WS)
• Company-wide wellness days off scheduled throughout the year