Manager, Global Payroll

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Hootsuite

๐Ÿ“Remote - Canada, United States

Summary

Join our team as a Manager, Global Payroll and oversee global payroll operations, ensuring accurate and timely processing, exceptional employee service, and compliance across regions. Lead and mentor a global payroll team, fostering accuracy, accountability, and service excellence. Manage and oversee a high-performing payroll team, handling full-scope people management responsibilities. Build and oversee a customer-focused payroll team, implementing robust controls and streamlined processes. Resolve complex inquiries and ensure seamless payroll operations. Partner with various stakeholders to maintain payroll accuracy and regulatory compliance. Maintain accurate and confidential payroll records, adhering to regulatory standards and data management protocols.

Requirements

  • Extensive relevant experience in payroll management in a global corporation including management of multi member payroll team
  • Bachelorโ€™s degree in Accounting, Business Administration, Finance, or equivalent experience; Canadian Payroll Association PCP certification preferred
  • Proven people leadership skills
  • Strong proficiency in payroll systems (e.g., ADP, Workday, Dayforce)
  • Experience with Workday including payroll processing module
  • Strong technical knowledge of global payroll processing including year-end requirements and tax compliance
  • Experience with project management for payroll software implementations
  • Cultivates inclusive, diverse teams that leverage unique perspectives to achieve common goals effectively
  • Empowers teams to rise to their full potential by setting clear direction, championing excellence, and guiding them toward impactful outcomes
  • Identifies critical priorities and develops a cohesive plan to achieve long-term goals
  • Challenges and supports others to achieve results while fostering growth and development
  • Accountability: holds self and others accountable to meet commitments
  • Customer Focus: demonstrates a desire to proactively help and serve internal/external customers to meet their needs
  • Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing team needs over individual needs
  • Process/Project Management: skilled at figuring out and managing the processes and timelines necessary to get work accomplished
  • Priority Setting: focuses time/energy on the most important issues/opportunities. Clearly understand how to assess the importance of tasks and decision
  • Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
  • Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
  • Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
  • Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
  • Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team

Responsibilities

  • Lead and mentor the global payroll team, fostering a culture of accuracy, accountability, and service excellence while developing team membersโ€™ expertise and growth
  • Manage and oversee a team of high performing and diverse Payroll team members.. Perform full scope of people management responsibilities including, recruiting, coaching, performance management and other related DE&I practices
  • Build and oversee a customer-focused payroll team, implementing robust controls and streamlined processes to ensure timely, consistent, and responsive payroll support to our global employees
  • Resolve complex inquiries, deliver high-level service, and ensure seamless payroll operations
  • Partner with payroll providers, vendors, local authorities, tax accountants, and auditors to ensure payroll accuracy and regulatory compliance
  • Effectively engage and partner with leaders, internal partners, and employees to ensure payroll operations support business priorities and add value across all areas
  • Maintain accurate, timely, and confidential payroll records for both employer and employee, adhering to regulatory standards and data management protocols
  • Perform other related duties as assigned

Preferred Qualifications

Canadian Payroll Association PCP certification

Benefits

$96,100 โ€” $134,700 CAD

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