Manager II, Enterprise Applications

Summary

Join Tarsus Pharmaceuticals as a Manager II, Enterprise Applications for Veeva Platforms. You will be a hands-on technology expert and administrator for Veeva CRM and its integrations. Key responsibilities include acting as a subject matter expert, collaborating with stakeholders on project implementation, leading solution design, and managing day-to-day operations. The role requires a Bachelor's degree, 8+ years of relevant experience, and strong knowledge of Veeva CRM and related technologies. Preferred qualifications include Veeva certifications and experience with specific Veeva modules and platforms. The position offers a hybrid work environment, competitive base pay ($131,200 - $183,800), bonus, stock equity, and comprehensive benefits including health, dental, vision insurance, and generous paid time off.

Requirements

• Bachelor’s degree in computer science, Information Systems, Engineering, or Business, with 8+ years of relevant experience in architecting and implementing Veeva based solutions in a life sciences and pharma industry
• Possess strong knowledge and hands on experience in core application rules and best practices with Veeva CRM configurations, integration with IQVIA ONEKEY, MDM, and DW reporting environments
• Strong understanding of technologies such as SQL, SOQL, REST, SOAP, HTML5, JavaScript
• Knowledgeable with pharmaceutical data such as NPI, Medpro, IQVIA (DDD, Xponent PlanTrak, Patient Level (LADD))
• Very good communication and problem-solving skills
• Self-starter: able to work independently, proactively identify challenges, and be accountable
• Experience in leading multiple vendors such as software providers, system integrators and managed services partner on projects and support
• Ability to influenced and guide technical solution with the best practice in mind in all Veeva Platforms

Responsibilities

• Act as a subject matter expert and technical systems analyst for Veeva CRM and integrating that with other marketing and data platforms
• Collaborate with business stakeholders, IT and external vendors to prioritize and implement new projects and to manage backlogs for enhancements
• Use your extensive knowledge of CRM applications, Salesforce platform and Veeva CRM suite to lead high-level architecture and detailed solution design of our applications
• Responsible for day-to-day operations of Veeva CRM function as the SME under Tarsus IT to support Sales and Medical Affairs teams
• Responsible for risk and mitigation management for new and existing Veeva CRM configuration
• Work with Commercial Operations, Master Data Management and Data Warehouse vendors to maintain and verify accurate HCP profiles within Veeva CRM and to facilitate flow of these records into Concur System for expense reporting
• Lead requirement gathering, solution design and user acceptance testing of system changes to ensure quality production deployments
• Stay updated on new technologies and trends, ensuring the company derives optimal value from both current and prospective solutions or technologies under consideration for adoption

Preferred Qualifications

• Knowledge and experience in Veeva CRM modules such as Veeva Network and OpenData, Veeva Events, Veeva MyInsights, Veeva Align, Approved Email, Closed Loop Marketing
• Knowledge and experience in Veeva Vault platforms such as MedComms and PromoMats. and the integration with Veeva CRM. Vault CRM knowledge is a plus
• Experience to act as Veeva platform administrator including user and profile maintenance, address management, geographic assignment of users, territory specific fields with reference to sales targets, medical KOLs, call integrations, and medical inquiries
• Any experience with Veeva Regulatory Information Management systems will be a plus
• Familiar with waterfall and/or Agile project management methodologies
• Veeva CRM and Vault certification is a plus

Benefits

• Hybrid work environment
• Base pay range for this position is $131,200 - $183,800 plus bonus, stock equity
• Health, dental and vision insurance benefits
• Generous paid time off, including vacation, holidays, and personal days