Manager, Inbound Success Coach

Summary

Join HubSpot as a Manager of Inbound Success Coaches and lead a high-performing team in a dynamic environment. You will be responsible for hiring, training, and coaching a team of Inbound Success Coaches to drive revenue. This role involves building a strong team culture, partnering with recruiting, and exceeding key performance metrics. The ideal candidate possesses prior management experience, a passion for early-career technology sales professionals, and a proven track record of success. HubSpot offers a flexible work environment and various benefits.

Requirements

• Fluency in English and French is mandatory
• Prior Management experience
• A passion for working with employees that are early in their technology sales careers
• A consistent track record of success throughout career
• Playbook development/project management experience
• Experience as a Business Development or Account Executive or being involved with high transaction volume sales processes
• Experience measuring funnel metrics, diagnosing areas for improvement, and implementing strategies to improve those metrics

Responsibilities

• Hire, train, coach, and lead a team of new and established Inbound Success Coaches
• Work closely with Sales leadership to build a team of elite ISC’s who drive revenue
• Lead, build, and maintain a culture of top-performing team players
• Build a healthy, long-term talent pipeline for various teams within HubSpot
• Partner with Recruiting to source and hire top-quality talent
• Exude passion for servicing prospective customers while helping HubSpotters be the best they can be
• Build and train a team that wins and exceeds key performance metrics such as activity, booked meetings, and pipeline generation
• Be process-oriented but with enough flexibility to know when a process needs to evolve
• Demonstrate extraordinary organization and time management skills
• Use and understand the HubSpot suite of tools
• Demonstrate good judgment, decision-making, and analytical skills

Preferred Qualifications

• An additional language is a distinct advantage (especially Spanish and German)
• Experience in SaaS organization

Benefits

• Flexible work environment
• In-person onboarding (for Engineering full-time roles)
• In-person events (for broader Product team, such as HubSpot’s annual PEER week, Product Group Summit, and other gatherings)