EvenUp is hiring a
Manager Medical Operations

Summary

The job is for a Manager of Medical Operations at EvenUp, a venture-backed AI startup that ensures injury victims receive the full value of their claims. The role involves overseeing production of Medical Chronologies, managing team members, optimizing processes, and collaborating with cross-functional teams to drive continuous improvement.

Requirements

• 5+ years of progressive experience in a fast-growing, highly collaborative environment
• Strong knowledge of medical terminology and treatment, medical records, medical bills, medical summaries, chronologies, and related documents, as well as an understanding of how medical evidence supports personal injury claims
• An understanding of how medical information is utilized in personal injury law across various states, including how medical evidence relates to the cognizable damages (and limitations) for such actions
• Demonstrated work experience managing operational, production-based workflows and teams, including BPO management, vendor management, and offshoring
• Significant experience building, optimizing, and implementing related processes, protocols, resources, and performance management frameworks
• Ability to leverage data to inform and support critical decisions, as well as synthesize disparate information quickly to develop a comprehensive understanding of the issue/opportunity
• Comfortable in a fast-paced environment where vision remains the same but information may not be 100% available and priorities can change frequently
• Proficiency in working with/manipulating large data sets via Excel, G-sheets, Forms, etc. (SQL a plus)

Responsibilities

• Oversee the production of Medical Chronologies and ensure efficiency and quality of day-to-day operations for EvenUp's fastest-growing product
• Hire, train, and up-level team members
• Manage the request queue and assess quality
• Optimize processes and collaborate with cross-functional stakeholders to drive continuous improvement and effective performance as EvenUp scales

Benefits

• Choice of medical, dental, and vision insurance plans for you and your family
• Flexible paid time off and 10+ holidays per year
• A stipend to upgrade your home office for fully remote roles
• 401k for US-based employees