Manager Patient Recruitment and Retention Strategy

Summary

Join PSI, a leading Contract Research Organization, and contribute to the development and implementation of global patient enrollment and retention strategies. You will build and manage patient engagement service offerings, design assessments, and participate in scientific conferences to gather information on patient access and diversity. This role involves collaborating with various departments, including Project Management and Business Development, to evaluate the impact of recruitment services and identify opportunities for improvement. You will focus on recruitment project delivery, productivity, and quality to ensure strong customer and patient satisfaction. The ideal candidate will have a university/college degree in a life science or health care field, at least 10 years of clinical research experience, and 5 years of experience in patient recruitment within a CRO setting.

Requirements

• University/college degree in life science or health care field
• A minimum of 10 years’ experience in clinical research
• A minimum of 5 years’ experience in patient recruitment; CRO experience preferred
• Experience in scientific report writing, independent research, and data analysis
• Experience in patient engagement activities globally, collaborating with patient advocacy groups and patient organizations

Responsibilities

• Develops global enrollment and retention solutions to increase patient screening, randomization, and compliance
• Builds and manages patient engagement service offerings and associated costs for global bids, including vendor and in-house resource allocation
• Designs and implements patient engagement assessments for awarded studies, focused on impact measurement, analysis, and mitigation planning
• Participates in scientific conferences, meetings, symposia, etc. to collect information on patient access and diversity
• Assesses patient enrollment challenges and opportunities in ongoing and completed studies to improve patient recruitment and retention strategies
• Liaises with other PSI departments to collate operational feedback and support patient engagement strategy
• Liaises with Project Management to evaluate the impact of recruitment services on patient enrollment metrics for awarded studies
• Collaborates with Business Development and Feasibility to identify and illustrate the value-add of prioritized recruitment services
• Focus on recruitment project delivery, productivity, and quality to ensure strong customer and patient satisfaction for outreach and retention campaigns
• Communication with sponsors and project teams to implement and monitor impact of PRR programs and tactical plans based on study performance

Preferred Qualifications

Located on East coast preferred

Benefits

Make the right call and take your career to a whole new level. Join the company that focuses on its people and invests in their professional development and success