Manager, People Operations

Summary

Join Samsara as Manager, People Operations and lead the development and execution of scalable, efficient processes across the employee lifecycle. Partner with internal teams and centers of excellence to streamline systems, ensure compliance, and deliver actionable insights through data and metrics. Manage and grow a high-performing team, playing a key role in Samsara’s global expansion. This role requires a builder who can design operational strategies and improve workflows. The position is remote, open to US candidates (excluding specific metro areas), and offers opportunities for career development within a high-growth, people-first environment. You will impact industries that run our world, helping ensure worker safety and efficiency. Samsara offers a competitive total compensation package, including health benefits and flexible working.

Requirements

• 5+ years of HR/People team experience in fast-growing, global companies, with 3+ years specialized in People Operations
• Hands-on experience in people management, including coaching and performance development
• Bachelor’s degree or equivalent work experience
• Extensive knowledge of HR best practices and employment laws
• Experience in managing people processes in Workday for HCM, Compensation, Benefits, Onboarding, Timecards, Absence, and Payroll
• Experience maintaining and auditing processes for OFCCP, EEO, and SOX compliance
• Experience supporting HR compliance and processes on a global scale
• Strong organizational and project management skills paired with excellent communication, presentation, and customer service presence

Responsibilities

• Develop and manage the execution of processes across the employee lifecycle to support an effective and scalable HR function
• Partner with Centers of Excellence (COEs) to problem-solve and provide core HR process improvements
• Serve as a strategic partner with team leaders and define requirements for process and technology enhancements, including cost or time savings estimation
• Provide consistent Operations metrics to People leaders and propose process or program enhancements based on data
• Manage maintenance of process documentation and knowledge base articles for Shared Services support and user self-service
• Partner with internal audit and vendors on process controls, ensuring data is provided on time as requested. Act as the HR point of contact for SOX and HR audits; drive resolutions to findings and create proactive process improvements to address identified issues
• Identify and prioritize enhancements to audit processes and controls to minimize risks
• Ensure HRIS data integrity by monitoring data and process governance, ensuring compliant audit records are accurately captured in HR systems, and all approvals are documented for audits. Provide necessary data to internal and external auditors when requested
• Build strategy to enhance the People Operations Shared Services program through the ongoing development of Zendesk
• Serve as a Subject Matter Expert (SME) for the Operations team, training team members on the execution of Workday and Zendesk, and provide Tier 2 and 3 escalated service support
• Manage team performance and provide development and coaching to People Operations team members
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Hire, develop and lead an inclusive, engaged, and high performing team

Preferred Qualifications

• HR reporting and analytics experience
• Additional fluency in languages such as Spanish

Benefits

• Health benefits
• Employee-led remote and flexible working
• Samsara for Good charity fund