Manager, Portfolio

Summary

Join Pathward, a hybrid, remote-office financial empowerment company, and manage the Small Ticket Credit & Portfolio teams. You will oversee credit origination metrics, team personnel, and department policies, while collaborating with other departments to manage risk and resolve delinquent accounts. The role involves developing portfolio reports, updating credit origination metrics, and reviewing customer documentation. You will also coordinate responses to auditor requests. This position offers a competitive salary, performance-based incentives, and a comprehensive benefits package.

Requirements

• Bachelor's degree or equivalent education and work experience
• Typically 5+ years with bachelor's or equivalent

Responsibilities

• Manage the day-to-day activity of the Small Ticket Credit & Portfolio teams including Credit Analysts, Account Executives and Portfolio Analysts
• Perform all managerial duties related to team personnel, including hiring, performance reviews, discipline, coaching, and development
• Responsibility of managing credit origination scorecard and approval authorization levels
• Develop and document department policies and procedures
• Ensure that periodic reviews are being performed within established guidelines
• Ensure risk ratings are being applied according to guidelines and updated in the leasing system
• Work with Collections, Asset Management Group, and Legal to develop and implement strategy for troubled and/or severely past due accounts to resolve delinquency, forbearance agreements, and payoffs
• Complete Adverse Assets Reports as required
• Work with Data Analytics team to develop portfolio reports to monitor exposures, origination sources and trends
• Utilize portfolio and industry data to manage and update metrics used within credit origination
• Review and understand customer documentation and reporting requirements
• Coordinate responses to internal and external auditor requests for the department
• Other duties as assigned

Benefits

• Health insurance
• 401(k) retirement benefits
• Life insurance
• Disability benefits
• Paid time off