Manager, Sales & Account Management - Commercial & Enterprise

Summary

Join Moodle, a global leader in open-source learning management systems, as a strategic Sales & Account Management leader for the U.S. Commercial and Enterprise sectors. You will develop and implement growth strategies, manage complex sales cycles, and lead a team of sales and account professionals. This role requires strong leadership, commercial instincts, and the ability to build trust-based partnerships with key clients. You will collaborate cross-functionally with various teams to deliver a seamless client experience and ensure pipeline accuracy and forecast reliability. The ideal candidate possesses a proven track record of exceeding targets, motivating teams, and navigating complex sales strategies. Moodle offers a flexible, distributed role with a fantastic range of benefits.

Requirements

• Experience leading high-performing sales or account management teams, with a strong track record of exceeding targets, motivating others, and driving accountability
• Ability to ‘own the room’ - whether that's with clients, internal teams, or cross-functional stakeholders - and how you’ve used that presence to advance deals, influence outcomes, and inspire your team
• Success in driving complex sales or partnership strategies, particularly those involving multiple stakeholders, long sales cycles, or enterprise-level solutions
• Ability to navigate ambiguity and think strategically - how you’ve identified opportunities, solved tough challenges, or shifted priorities to align with evolving business needs
• Approach to relationship building - how you’ve earned trust, demonstrated value, and created lasting impact with clients, partners, or internal teams

Responsibilities

• Developing and implementing targeted go-to-market strategies and detailed implementation plans to drive new business and expand existing relationships
• Managing the full sales cycle across a range of complex, multi-stakeholder deals
• Acting as a senior relationship owner with key clients, building trust-based partnerships with executive decision-makers
• Driving adoption, usage, and retention of Moodle’s learning solutions through consultative engagement and long-term value delivery
• Ensuring CRM discipline, forecast accuracy, and strong pipeline health through operational rigor and accountability
• Collaborating cross-functionally with Product, Marketing, Customer Success, and Services to deliver a seamless client experience
• Design and execute sales plans aligned with Moodle’s revenue and growth goals
• Maintain deep understanding of the competitive landscape and evolving customer needs
• Use data and insights to identify new business opportunities and inform strategic decision-making
• Manage large, multi-stakeholder enterprise deals with a consultative, value-based approach
• Track performance against KPIs and targets
• Deliver regular forecast and performance updates to senior leadership
• Use data to identify areas to improve deal velocity, team effectiveness, and conversion rates

Benefits

• Taking on a genuinely flexible, distributed role, working from anywhere in the world
• A fantastic range of benefits, focusing on work-life balance, wellbeing and ‘choosing your own adventure.’
• Working with a global team on a worldwide platform and making a real difference